Horrible, Loud, and Too Crowded

Disney Fantasy Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

1.8 out of 5
Disney Fantasy

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 18, 2020

Ship: Disney Fantasy

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Boat didn't stop at two ports. Captain said due to bad weather, which was bullsh--. The stabilizer was out and he lied about it and said the port was closed by the Port Authority. It was repaired at Caraway Key so we know it was a lie.

Embarkation

3 out of 5
Embarkation was ok and seemed to go smoothly and quickly. This was one of only two highlights of this cruise.

Ship experiences

Food and Dining

1 out of 5
The food was the worst. The quick eateries served frozen pizza - I saw the stack prior to them being cooked. The chicken sandwich was cooked then stored in a drawer of warm water! The patty was literally as thick as a sheet of paper. We couldn't believe it! The buffet was boring and the restaurant service was atrocious, late, and they twice turned the lights up full to get rid of us - and we we still were eating due to the crappy service!

Onboard Activities

2 out of 5
Mandalorian episodes 1-3 and the latest Star Wars movie on a big screen was great. A highlight. Otherwise, you can't sit from bow to stern unless you watch the big screen which was so loud and distorted you can't make out the dialogue. People were the rudest...cut you off in line or just pushed past to get in front of you.

Entertainment

3 out of 5
The Storm troopers were a hoot. Their pre-recorded replies were hilarious.

Children's Programs

2 out of 5
Parents were so rude and stressed all the time. Cutting you off in line at every opportunity.

Service and Staff

1 out of 5
Restaurant service was awful. If I were in the real world, I would have left zero tip. They were so slow that the restaurant lights were turned up full brightness and we hadn't even been served dessert! Just awful.

Ship Quality

1 out of 5
No sitting from bow to stern unless you smoked or were sunbathing. No place to just sit and relax.

Cabin / Stateroom

2 out of 5
Cramped. Obstructed view.

Ship tip

Don't. Carnival is more fun, relaxing, better food for sure, and cheaper!!!

Ports of call

Falmouth, Jamaica

1 out of 5
Boat didn't stop... Captain said due to bad weather, which was bullsh--. The stabilizer was out and he lied about it and said the port was closed by the Port Authority.

George Town, Grand Cayman

1 out of 5
Boat didn't stop... Captain said due to bad weather, which was bullsh--. The stabilizer was out and he lied about it and said the port was closed by the Port Authority.

Cozumel, Mexico

3 out of 5
At least we were able to dock. Went snorkeling. Reef is getting more damaged each time I see it.

Castaway Cay (Disney Private Island)

3 out of 5
Yay! We got to stop to repair the broken stabilizer. The boat was much more stable after that. The beaches were ok and actually spent a nice time in the surf. Food was really good - 1000 times better than the boat. See my reviews elsewhere on that.

Port Canaveral, Florida

3 out of 5

Disembarkation

3 out of 5
Best part of the whole trip. We took our own luggage off and got off the boat. We didn't even get to two of the ports! Some bullsh-- line from the Captain that the port was closed due to bad weather. The ship was rocking way too far for just bad weather and after we skipped all the ports except.for their own island, we learned the stabilizer was broken and they knew it prior to leaving home port. Crappy boat, crappy lying Captain, and crappy crowded rude passengers. Left me more stressed than when I got on. Thank God we didn't get the Chinese Virus!!! Never again will we try a Disney cruise.
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