Excellent cruise experience

Disney Fantasy Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 28

Overall rating:

5 out of 5
Verified Review
Disney Fantasy

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: October 29, 2016

Ship: Disney Fantasy

Cabin type: Oceanview

Cabin number: 2532

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

My family went on the Disney Fantasy on Oct 29, 2016 and had the most amazing experience. It was truly impeccable service from the second we hit the port. The only problem I had was in the port of Jamaica on the Melia Beach break, we had an awful experience there and I would not recommend it for families at all. We. Were expecting a better time but it was at the worst part of the beach, we were told to not go in the water because of sea urchins, and when we asked to use the pool they told us it was an additional $70 after they explained we could not swim. The staff was extremely accommodating considering the circumstances. Had we known what it was we would not have picked that excursion. We asked for a refund because we only took the drive there and left with the next bus that came. We didn't have lunch or use anything and I have yet to be contacted by on shore excursions from Disney as told to me by the port excursion desk on the boat. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We were taken care of by Laurel and he was excellent.

Ports of call

Cozumel, Mexico

5 out of 5

George Town, Grand Cayman

5 out of 5

Falmouth, Jamaica

1 out of 5

Castaway Cay (Disney Private Island)

5 out of 5
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