Crystal Serenity Cruise Review to Europe - Eastern Mediterranean

Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

A disappointing experience

Sail Date: August 01, 2008

Reviewed: 7 years ago

Traveled As: Singles/Friends

Room Type: Balcony

We had the perfect experience on Crystal Symphony two years ago (2007), so we decided to take another cruise on Crystal Serenity. The food was still great, but the service was bad. Most staff did not seem to care, and many mistakes were made.

Pros: food

Cons: service

Recommends Crystal Serenity? No.

Service and Staff
Ship Quality
Cabin / Stateroom
Food and Dining

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