A disappointing experience

Crystal Serenity Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Reviews: 0
Helpful Votes: 13

Overall rating:

3 out of 5
Crystal Serenity

Sail date: August 01, 2008

Ship: Crystal Serenity

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 15 years ago

Review summary

We had the perfect experience on Crystal Symphony two years ago (2007), so we decided to take another cruise on Crystal Serenity. The food was still great, but the service was bad. Most staff did not seem to care, and many mistakes were made.

Ship experiences

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: food

Cons: service

Recommends Crystal Serenity? No.

Was this review helpful? 24

1 Comment

GerryBCruisin    2 years ago

Thanks for sharing your cruise review.