ship service was great; wheel chair accessible was terrible and the front desk people did not care

Item: Crown Princess
Rating: 5
Author: bev42

Crown Princess Cruise Review to Caribbean - Southern

bev42

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 37

Overall rating:

5 out of 5

Verified Review

8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 12, 2018

Ship: Crown Princess

Cabin type: Oceanview

Cabin number: P210

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

do not care to cruise with princess again! most of the passengers are 50 and older I am in a wheelchair cannot walk or stand was not allowed to disembark at port of call why do they not have it a priority for handicap disembarking and cabin accessibility !!

Embarkation

5 out of 5

excellent

Ship experiences

Food and Dining

5 out of 5

excellent

Onboard Activities

5 out of 5

excellent

Entertainment

5 out of 5

excellent

Service and Staff

5 out of 5

very excellent

Ship Quality

5 out of 5

excellent

Cabin / Stateroom

5 out of 5

was very clean and steward kept it that way ;very crowded even if not in a wheel chair expected same as royal carribbean bathroom was good needed more drawer space

Ship tip

study the deck map is very informative

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

live in fl this was our port of embarkation

Thumbs Up 0

Willemstad, Curacao Did not visit port

brother was in clinic sick we stayed with him

Thumbs Up 0

Oranjestad, Aruba

5 out of 5

should have done excursion we shopped these were nice shops people did not pester you

Thumbs Up 1

Bonaire, Netherlands Special Municipality Did not visit port

ship security would not let me off due to I am in a wheel chair and the ramp was steep? this port was my favorite was going to take a tour very disappointed

Thumbs Up 0

Disembarkation

5 out of 5

excellent

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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Gwbigdog 2 years ago

Thanks

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graham123 6 years ago

😎😎

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glomarrone 6 years ago

So sorry to hear about your problems on the trip. Hope that your next cruise goes more smoothly.

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bulldwgs 6 years ago

Sorry you are in a wheelchair but it clearly states for each port about wheelchairs. Also every excursion clearly states about ability needed. Other then that and dealing with 50 year old people it looks like you had an amazing time. Also on the Alaska cruise there were NO tenders and getting on and off the ship at each port would be easier for you and its a great cruise. I hope you have an easier time of it on your next adventure./.

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Cubancutie13 6 years ago

I also had to travel once during foot surgery in a wheelchair, very painful to walk and I have cruised on different ships and the only ship that I was really disappointed on was the MSC. The MSC sells you tours with the wheelchair picture on it and when you get there you have to walk 50 steps up on a hill with no elevator. When I got back to ship I asked for a refund and they wiped their hands saying that they had already paid the Vendor and I could not get a refund. NEVER ever will I book a cruise on the MSC Line.

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Other reviews of this sailing

Lots of fun on board activities

Crown Princess Review

Great experience