Excellent service and food

Crown Princess Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 38

Overall rating:

5 out of 5
Crown Princess

15 Night Iceland & Norway Explorer (London To New York)

Sail date: September 02, 2017

Ship: Crown Princess

Cabin type: Inside

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The entire cruise experience on board the Crown Princess was excellent. Do not take the negative reviews about food seriously. There is always enough choice and although there are repeats of certain items you have the ability to find something that will fill the void. The staff are very friendly and helpful and they leave you feeling appreciated for being on board. Just ask and they are more than will to accommodate to make your stay and experience as best as they can.

Embarkation

5 out of 5
We are platinum members so there was no waiting at all. Very efficient in dealing with check in personnel and immediately boarding the ship.

Ship experiences

Food and Dining

5 out of 5
I have no fault with the food or drink. Take the negative reviews with a grain of salt. The only negative was the quality of the coffee which was horrible. I do think they do that deliberately so you buy the coffee card at a premium price.

Onboard Activities

5 out of 5
Basic activities with nothing that is above the normal average available on a ship.

Entertainment

5 out of 5
Quality and enough of a variety.

Service and Staff

5 out of 5
The staff if friendly and more than helpful.

Ship Quality

5 out of 5
In areas the ship is a bit tired but overall it is fine.

Cabin / Stateroom

5 out of 5
Very clean and well appointed for a ship.

Ship tip

Hot tubes by the gym are much quieter. Arrive to showtime at least a half hour early to get a seat.

Ports of call

Southampton (London), England

5 out of 5
Very easy to get to and easy once your there.

Lerwick, Shetland Islands, Scotland Did not visit port

The seas were too rough to tender

Akureyri, Iceland

5 out of 5
Something to see. Very friendly people over the entire island. The only negative is the price of things are very expensive over all of Iceland.

Isafjordur, Iceland

5 out of 5

Reykjavik, Iceland

5 out of 5

St. John's, Newfoundland

5 out of 5
Very interesting and nice to see such places like Signal Hill and the little natural harbours

Halifax, Nova Scotia

5 out of 5
Outstanding waterfront and Fort.

New York, New York

5 out of 5
Easy to get out of the port and off to the airport. Did not travel around New York on this trip.

Disembarkation

5 out of 5
Very well organized. The staff for the port at the immigration lines should just not be there because they make things more difficult than needs to be. Just have people line up in th applicable lines to meet the US customs officer. The directing of the port staff or Princess staff makes complications unnecessarily.
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