Had it not been for a few crew members and some awesome food, it would be zero stars

Crown Princess Cruise Review to Coastal - West Coast

TravelingMi

Contributor Level: Third Mate

Cruises: 7+ cruises

Review: 1

Helpful Votes: 43

Overall rating:

2 out of 5

7 Night California Coastal (Los Angeles Roundtrip)

Sail date: April 02, 2016

Ship: Crown Princess

Cabin type: Suite

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This ship was in sad shape. Many of the crew members were not cheerful and were very, very tired. The stateroom was not set up with the items that we took the time to prearrange (distilled water, raised bed, coffee card, beer, extension cords, etc.). The mold in our mini-suite bathroom was disgusting! Princess has either completely missed the mark on this ship or has gone so far downhill that we may never cruise with our former favorite cruise line again. The bed was too hard and too low for me. The "plush" bathrobes looked like the had been used everyday for 50 years and the ties didn't even match. The laundry service was a complete disaster time and time again, ruining two items and failing to get the formal items back on time in decent condition. The jacuzzis in the lotus spa were not warm. Really? I got cold while sitting in it. The couch in the mini suite needs to be cleaned. I broke out in a rash just sitting briefly on it. The sliding door to the balcony was very difficult to open. The dining room was often difficult to get into.

The pluses, now. Ample closet space, nice sized safe that requires a code rather than a card allowed us both access. Most of the food in the restaurants was very good, but I have to say I was refused child size portions. I liked the accessibility of our stateroom. I did not for once have to compete with housekeeping carts due to the proximity to the elevator. But our Accessible Mini Suite was smaller in size than our Accessible Balcony Stateroom on another cruise line.

I suggest that ship designers always consider wheelchairs, luggage and housekeeping carts when designing the hallways to the staterooms, as well as elevators.

Ship experiences

Food and Dining

5 out of 5

I needed child size portions and they could not or would not comply. Most everything food wise was wonderful and too my liking.

Service and Staff

10% were top notch, 30% were average, but 60% were poor service.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

San Pedro (Los Angeles), California

5 out of 5

San Francisco, California

5 out of 5

Santa Barbara, California

5 out of 5

Visit the Mission, and get to the zoo.

Thumbs Up 1

San Diego, California

5 out of 5

Visit the churches.

Thumbs Up 0

Ensenada, Mexico

5 out of 5

We love to go to the Cathedral and shop in the gift shop there. It is not too far to walk nor ride scooter or wheelchair. When turning northeast take the far sidewalk, it's more accessible.

Thumbs Up 2

Traveler Photos

A rainy, but still beautiful arrival in San Diego

Our Ensenada Greeter, happy to see and greet us!

4 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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Gwbigdog 2 years ago

Oops

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dlt2707 8 years ago

Not sure if I was on the same ship as we did not have any of these issues. Due to the sick people on the prior cruise, the staff did a major cleaning prior to our cruise start. This did back them up a bit, but We liked knowing we were on a very clean ship. The staff did double duty the first few days hand serving in the buffet, making sure everyone stopped and used the hand sanitizers, etc.

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ccicchetti 8 years ago

This was a great ship on our Alaska cruise. Older people were on board and no partying for the most part. Maybe they were more relaxed

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