Everything was perfect except for the last part

Item: Costa Smeralda
Rating: 4.3
Author: janellevelilla

Costa Smeralda Cruise Review to Europe - Western Mediterranean

janellevelilla

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 21

Overall rating:

4.3 out of 5

Verified Review

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: May 19, 2023

Ship: Costa Smeralda

Cabin number: 9115

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

The cruise is really a pleasing experience. The staff inside the cruise was helpful but the reception was always crowded and they might need some more staff in there. The only bad part was the disembarkation which was not organized well. Hope this can be addressed soon.

Embarkation

4 out of 5

Embarkation was smooth

Ship experiences

Food and Dining

4 out of 5

The service was excellent exp from the Filipino crew. The only thing that can be improved is the assortment of breakfast food which was the same for 7 days.

Onboard Activities

3 out of 5

Pools were too crowded

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Size is ok for the price but cleanliness can be improved.

Ship tip

Utilize the amenities and ask if you are unsure of anything. Staff will be willing to help for sure

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

4 out of 5

Savona (Genoa), Italy

4 out of 5

Marseille (Provence), France

5 out of 5

Barcelona, Spain

5 out of 5

Ibiza, Balearic Islands

4 out of 5

Palermo, Sicily

5 out of 5

Disembarkation

1 out of 5

THE WORST PART. We waited outside under the sun for about 1 hour and the ground attendants were not very helpful and friendly.

7 Comments

ViktorT 1 year ago

Thanks for your review, we are going in December for our first experience on Costa and excited. Me and my wife are very easy going so not worried about some of the more disappointing reviews whereas yours is mostly positive, thank you!

Thumbs Up 0

Flag

Itspeace4me 1 year ago

Thank you for the review.

Thumbs Up 0

Flag

javawoody 1 year ago

Appreciate the feedback

Thumbs Up 0

Flag

byhisgrace 1 year ago

Appreciate your feedback

Thumbs Up 0

Flag

AuntPinkie 1 year ago

Nice itinerary. Appreciate your feedback. Glad you enjoyed your cruise in spite of the debarkation.

Thumbs Up 0

Flag

cruising2004 1 year ago

Thank you for sharing your cruising experience.

Thumbs Up 1

Flag

Gwbigdog 1 year ago

Thanks for sharing your cruise

Thumbs Up 1

Flag