Everything was perfect except for the last part

Costa Smeralda Cruise Review to Europe - Western Mediterranean

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 19

Overall rating:

4.3 out of 5
Verified Review
Costa Smeralda

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: May 19, 2023

Ship: Costa Smeralda

Cabin number: 9115

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

The cruise is really a pleasing experience. The staff inside the cruise was helpful but the reception was always crowded and they might need some more staff in there. The only bad part was the disembarkation which was not organized well. Hope this can be addressed soon.

Embarkation

4 out of 5
Embarkation was smooth

Ship experiences

Food and Dining

4 out of 5
The service was excellent exp from the Filipino crew. The only thing that can be improved is the assortment of breakfast food which was the same for 7 days.

Onboard Activities

3 out of 5
Pools were too crowded

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5
Size is ok for the price but cleanliness can be improved.

Ship tip

Utilize the amenities and ask if you are unsure of anything. Staff will be willing to help for sure

Ports of call

Civitavecchia (Rome), Italy

4 out of 5

Savona (Genoa), Italy

4 out of 5

Marseille (Provence), France

5 out of 5

Barcelona, Spain

5 out of 5

Ibiza, Balearic Islands

4 out of 5

Palermo, Sicily

5 out of 5

Disembarkation

1 out of 5
THE WORST PART. We waited outside under the sun for about 1 hour and the ground attendants were not very helpful and friendly.
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