Dissapointing Cruise

Item: Costa Mediterranea
Rating: 2.4
Author: sbretts

Costa Mediterranea Cruise Review to Europe - Western Europe

sbretts

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 56

Overall rating:

2.4 out of 5

Verified Review

7 Night Western Europe (Amsterdam Roundtrip)

Sail date: May 27, 2018

Ship: Costa Mediterranea

Cabin type: Balcony

Cabin number: 7155

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Never again Costa Cruise...Cheap Cruises needs to get more information on the products they sell.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Lack of food quality in ALL areas...comparing with 13 other cruise experiences on other cruise lines. Food is poorer than budget chain buffets. Cheap and horrible wines.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Since gratuities are compulsory for all pasangers, there is no incentive for any one of the staff or ship service personnel to "go the extra step" in helping anyone .

Ship Quality

3 out of 5

I reported 3 times that the shower valves in 2 of the mens spa area were not working properly, in addition to NO soap in the dispensers. The response I got from the staff at the SPA desk was that the problem is NOT theirs to solve...that I should report it to maintenance.

Cabin / Stateroom

4 out of 5

Ship tip

If you enjoy cruises and quality in food, service and staff attention, DO NOT TAKE A COSTA CRUISE !!!!

Thumbs up

Ports of call

Amsterdam, Netherlands

5 out of 5

Zeebrugge (Bruges), Belgium

1 out of 5

Very pour tour guide (Risa)...made everyone run and not enjoy the sights. The Costa Cruise employee accompaning is requested her to stay with the group during the channel boat ride...she refused.

Thumbs Up 0

Dover (London), England

1 out of 5

WE did the excursion which included a boat ride on the river...the tour guide had an argument with the boat company and we were disimbarked after 5 minutes on the river, WITH NO EXPLANATION

Thumbs Up 0

Hamburg, Germany

5 out of 5

Bremerhaven, Germany

1 out of 5

Paid for the tour of Bremen, 8:45 AM departure. Called tour desk and requested to wait for us 10 minutes...the response was negative. I requested a refund and the response was negative.

Thumbs Up 0

Disembarkation

5 out of 5

1 Comment

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Enjoyed- Trip of a lifetime