Worst Cruise ever experienced

Item: Costa Mediterranea
Rating: 1
Author: carrjeff

Costa Mediterranea Cruise Review to Europe - Eastern Mediterranean

carrjeff

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 61

Overall rating:

1 out of 5

Verified Review

7 Night Islands In The Blue (Venice Roundtrip)

Sail date: July 22, 2016

Ship: Costa Mediterranea

Cabin type: Balcony

Cabin number: 6139

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I would never recommend this cruise for numerous reasons. They treat English speaking people with disrespect. They have outdated décor including old pillows, towels, etc. Always late and they change times without notice of everything. Requested two things on this trip......twin beds and special meal....both took too much time to get finalized. Very unorganized, very............ Continental breakfast every morning as no meals were served fresh. Fruit was not ripe. Frozen most of time. Staff..........well so disappointed. Never smiled!! Announcements were in Italian always first then sometimes we never knew if English coming and never does. Cared only for themselves as never opened or held door open while trying to come thru at same time. Never said thanks for coming as left or gave any verbage last day at all. Charged enourmous fee for transportation when docking was too far to walk. Never free shuttle. So much more!!!!!

Ship experiences

Food and Dining

3 out of 5

No cooked breakfast always continental

Onboard Activities

3 out of 5

Boring and few for evening not worth it

Entertainment

3 out of 5

Service and Staff

3 out of 5

Customer service could care less about concerns. It is what it is deal with it.

Ship Quality

3 out of 5

Old run down towels. Shower curtain too high water goes everywhere!! Old 60's colors. Balcony and door windows always dirty never cleaned after two maintenance notices of decks. Stains all over the place. Uncomfortable bed. Hard as a rock.

Cabin / Stateroom

3 out of 5

Nice attendant.

Ship tip

Do Not expect ANYTHING of the boat.

Thumbs up

Ports of call

Trieste, Italy

5 out of 5

Kotor, Montenegro

5 out of 5

Katakolon (Olympia), Greece

5 out of 5

Dubrovnik, Croatia

5 out of 5

5 Comments

cruisellama 5 years ago

Thanks

Thumbs Up 0

Flag

loosepush7 8 years ago

You are right. Yet I see this in both. As I wrote, not everyone is this way.

Thumbs Up 0

Flag

MrsOneal 8 years ago

Your cruise was a Venice round trip. That's an Italian port so yes I would assume they would speak Italian. I wouldn't even have assumed that would speak English, but would've considered it a perk if they did. Americans need to quit thinking that everyone in the world should speak English then maybe other nationalities wouldn't hate us so much.

Thumbs Up 0

Flag

inachoman 8 years ago

We Americans go to other countries and we don't make an effort to learn the absolute basic words or phrases of their language. I wouldn't think an Italian tourist would expect us in America to speak Italian.

Thumbs Up 1

Flag

loosepush7 8 years ago

That's how most,not all international people treat Americans. Right here in our own Country!

Thumbs Up 1

Flag