Worst Cruise ever experienced

Costa Mediterranea Cruise Review to Europe - Eastern Mediterranean

Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

1 out of 5
Verified Review
7 Night Islands In The Blue (Venice Roundtrip)
Sail Date: July 22, 2016
Ship: Costa Mediterranea
Cabin Type: Balcony
Cabin Number: 6139
Traveled As: Couple
Reviewed: 1 year ago

I would never recommend this cruise for numerous reasons. They treat English speaking people with disrespect. They have outdated décor including old pillows, towels, etc. Always late and they change times without notice of everything. Requested two things on this trip......twin beds and special meal....both took too much time to get finalized. Very unorganized, very............ Continental breakfast every morning as no meals were served fresh. Fruit was not ripe. Frozen most of time. Staff..........well so disappointed. Never smiled!! Announcements were in Italian always first then sometimes we never knew if English coming and never does. Cared only for themselves as never opened or held door open while trying to come thru at same time. Never said thanks for coming as left or gave any verbage last day at all. Charged enourmous fee for transportation when docking was too far to walk. Never free shuttle. So much more!!!!!

Food and Dining

3 out of 5
No cooked breakfast always continental

Onboard Activities

3 out of 5
Boring and few for evening not worth it


3 out of 5

Service and Staff

3 out of 5
Customer service could care less about concerns. It is what it is deal with it.

Ship Quality

3 out of 5
Old run down towels. Shower curtain too high water goes everywhere!! Old 60's colors. Balcony and door windows always dirty never cleaned after two maintenance notices of decks. Stains all over the place. Uncomfortable bed. Hard as a rock.

Cabin / Stateroom

3 out of 5
Nice attendant.

Ship Tip

Do Not expect ANYTHING of the boat.

5 out of 5
5 out of 5
5 out of 5
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