Costa Mediterranea Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Worst Cruise ever experienced

Sail Date: July 22, 2016

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Balcony

I would never recommend this cruise for numerous reasons. They treat English speaking people with disrespect. They have outdated décor including old pillows, towels, etc. Always late and they change times without notice of everything. Requested two things on this trip......twin beds and special meal....both took too much time to get finalized. Very unorganized, very............ Continental breakfast every morning as no meals were served fresh. Fruit was not ripe. Frozen most of time. Staff..........well so disappointed. Never smiled!! Announcements were in Italian always first then sometimes we never knew if English coming and never does. Cared only for themselves as never opened or held door open while trying to come thru at same time. Never said thanks for coming as left or gave any verbage last day at all. Charged enourmous fee for transportation when docking was too far to walk. Never free shuttle. So much more!!!!!

Cabin / Stateroom
Nice attendant.
Embarkation and Disembarkation
Very DISORGANIZED!!! Never a care for us English and always wanted to promote next cruise at mandatory meetings.
Ship Quality
Old run down towels. Shower curtain too high water goes everywhere!! Old 60's colors. Balcony and door windows always dirty never cleaned after two maintenance notices of decks.
Stains all over the place. Uncomfortable bed. Hard as a rock.
Destinations and Excursions
No concern of distance of port..most of time one person working tours and lines 45 minutes or longer. Rediculous!!!!
Onboard Activities
Boring and few for evening not worth it
Service and Staff
Customer service could care less about concerns.
It is what it is deal with it.
Food and Dining
No cooked breakfast always continental


Do Not expect ANYTHING of the boat.

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