Costa Luminosa Cruise Review to Caribbean
Sail date: December 01, 2014
Ship: Costa Luminosa
Cabin type: Suite
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summaryThe overall appearance of ths ship was nice. However that is forgotten when the you deal with the ship's crew/staff. IT seamed like we were a inconvenince to them. An exmaple being that we had booked shore excursions and did not get the tickets, late that night we went to the shore desk to ask and were treated rudly, like it was out fault that we did not get the tickets-- when she found them, she threw them at us. Getting a drink on board (we had the package) was next to impossilbe--again we were bothering them when we asked for something. Forget about getting water-- and the food was just terrible. No food option after 6pm other than assigned seating or pay extra for the same bad food in a specialty restaurant.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The actual ship was well designed
Cons: The service was horrible\, the workers rude and Mcdonalds would have been 5 stars compared to the food on board.