Costa Luminosa Cruise Review to Caribbean

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

1 out of 5

Never Again

Sail Date: December 01, 2014

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Suite

The overall appearance of ths ship was nice. However that is forgotten when the you deal with the ship's crew/staff. IT seamed like we were a inconvenince to them. An exmaple being that we had booked shore excursions and did not get the tickets\, late that night we went to the shore desk to ask and were treated rudly\, like it was out fault that we did not get the tickets-- when she found them\, she threw them at us. Getting a drink on board (we had the package) was next to impossilbe--again we were bothering them when we asked for something. Forget about getting water-- and the food was just terrible. No food option after 6pm other than assigned seating or pay extra for the same bad food in a specialty restaurant.

Pros: The actual ship was well designed

Cons: The service was horrible\, the workers rude and Mcdonalds would have been 5 stars compared to the food on board.

Recommends Costa Luminosa? No.

Ship Quality
Food and Dining
Worst food ever on a cruise ship--we have been on 12 crusies and the quality was horrbible/ the variety non exisistent and the lack of food at certain time evident.
Cabin / Stateroom
Service and Staff
They were great at saying \"NO\" and did nothing to help or accomidate any needs. We were a bother to them.
Children's Programs

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