Never Again

Cruises: 7+ cruises

Reviews: 0

Helpful Votes: 10

Review summary

The overall appearance of ths ship was nice. However that is forgotten when the you deal with the ship's crew/staff. IT seamed like we were a inconvenince to them. An exmaple being that we had booked shore excursions and did not get the tickets, late that night we went to the shore desk to ask and were treated rudly, like it was out fault that we did not get the tickets-- when she found them, she threw them at us. Getting a drink on board (we had the package) was next to impossilbe--again we were bothering them when we asked for something. Forget about getting water-- and the food was just terrible. No food option after 6pm other than assigned seating or pay extra for the same bad food in a specialty restaurant.

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: The actual ship was well designed

Cons: The service was horrible\, the workers rude and Mcdonalds would have been 5 stars compared to the food on board.

Recommends Costa Luminosa? No.