Never Costa agaib

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Review summary

Overcrowded, cigarette smoke everywhere, poor coordination and communication of information to guests. Cafeterias were constantly overcrowded with massive lines that would take at least half an hour to sit through, usually longer. Sit-down restaurant service was inexcusably slow, once taking over an hour to get our first dish. Food was usually acceptable at best, but getting fed was an issue with the long lines. The smoking areas were not enforced, so guests would smoke directly outside the doors to outside, smoking up the ship's hallways. If you're an American, don't go on this cruise. You cannot access the 'Costa app' in the US because it doesn't meet regular app regulations. This makes getting basic information and reservations difficult. We had massages reserved but got sick on the ship and had to cancel them - they still made us pay. Worst cruise experience ever - never Costa again.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Copenhagen, Denmark

Geiranger, Norway

Stavanger, Norway

Kiel, Germany

Disembarkation