Costa Favolosa Cruise Review to Europe - Western Mediterranean

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

Costa service getting worse

Sail Date: June 11, 2013

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

I start with the good things, very nice cabin, clean, and confortable. Good shows. Staff not friendly at all. Food very poor variety. Service bad. Most of the machines were not working, like to get ice, coffee or water. During the buffet, staff was not cleaning tables. Disrty tables all the time. For breakfast no variety. No milk sometimes, no more buffet after 3pm. only cheesse pizza. Sandwich service, one person making sandwiches taking hours. At the restaurant, you have to ask for water like 5 or 6 times, they don't care. very slow service. People at the reception had no patience. Lack of information in all the ship. You didn't know where to go to exit the ship in every port. TV progrmas not good only news, if you wanted to watch a movie you had to pay $7.50 euros. The adults pool, full of kids, jumping and screaming. I could keep going on and on. Advise, do not book Costa. Princess is number one.
Ship Quality
But not practical. You had to go to deck 5 and then go down to deck 4 because there's a restaurant in the middle of the ship.
Food and Dining
Very poor variety
Cabin / Stateroom
Good and clean
Service and Staff
No patience, not friendly.
Good shows
Children's Programs
Onboard Activities
Very poor activities, not a variety
Destinations and Excursions
Did not take them. Very expensive, we went on our own.

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