Costa Atlantica Cruise Review to Caribbean - Eastern

Deck Hand

7+ cruises


Helpful Votes

1 out of 5

Not worth it!

Sail Date: November 01, 2010

Reviewed: 5 years ago

Traveled As: Family w/older children

Room Type: Suite

The ship was beautiful and kept very clean. The staff was typically rude and unable to communicate unless you spoke 5 languages other than english. They could speak: German, Italian, Spanish, French and maybe Dutch. The food staff was disappointing. The desserts left you sad. The ice cream machine (when it was on) would often produce very running ice cream or nothing at all. The variety of all, to include auidence participation, was just not inviting.

Pros: Nothing

Cons: Everything! No variety to food; the selection of what was offered was horrible; the staff tended to be rude and unable to speak english; often no ice, coffee or cold water available to drink; pools were not heated; the waterslide was never open and there was not the ambience of what we told!

Recommends Costa Atlantica? No.

Cabin / Stateroom
Stateroom kept nice and clean. However, our room steward tended to move our things were she wanted them and I could not find my reading glasses for 2 days. She moved our daughter's gift from a port and we never found the bracelet. They had security come in and search our room for almost 2 hours to try and locate our missing items. They were never found.
Service and Staff
There were numerous female staff members that their uniforms were way too small. Their tops and skirts were bursting at the seams! There were numerous staff that were rude; but most of all most of the staff could not speak english and that was very difficult. Our youngest daughter asked our room stewart and butler about a toothbrush (as she forgot her toothbrush), she came back with her arms full of robes and completely mystified.
The costumes, uniforms worn were horrible. Old and torn! I believe the clown hired for a 2 year old's birthday party would be more professional and their activity more uniform. There were staff that tended to dance on other staff and amongst themselves very inappropriate. One female and one male danced so gross we left two events so that our daugthers were not exposed to their sick behavior.
Ship Quality
The size was fine; the condition was fine; public areas were sufficient; decor was beautiful but the variety/quality of what was offered was poor. Even the jewelry to the faubs to buy on board were less than any cruise we had taken before.
Food and Dining
Overall quality of food was HORRIBLE. No variety, blan tasting, dining times stunk and if you did not make their schedule, there was no other food offered. I lost weight eating pizza! My husband, after 7 cruises, brought very nice longer dress shorts and button up dress shirts. We were not allowed to eat in the dining room as he had no pants, he was told he could change to jeans, but not having them, we were out and not allowed to eat in the dining room!

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