Costa Atlantica Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
0

4 out of 5

Costa Atlantica

Sail Date: April 01, 2010

Reviewed: 6 years ago

Traveled As: Family (young children)

Room Type: Suite

It was a very clean ship - people constantly were washing the deck / windows / etc.

The restaurant, however, was very disorganized. Service there was substandard, although the food was acceptable. Breakfast and lunch had particularly poor restaurant service - slow, large numbers of mistakes, difficulty getting coffee or utensils. Dinner service was slow and confused -- courses were rarely served to the whole table at the same time.

The buffet was pretty good with fewer service issues, although we saw several other guests treated rudely by some of the staff.

The cabin service was excellent. The room was kept very clean, and the staff was very professional.

Pros: extremely clean

Cons: restaurant service

Recommends Costa Atlantica? Yes!

Food and Dining
Restaurant service was sub-par, although the buffets were more organized.
Service and Staff
Cabins stewards were excellent, but restaurant staffing was poor. They said yes to everything but often didn't take any action.
Cabin / Stateroom
Service was good, and the room was kept very clean.
Entertainment
Children's Programs
Ship Quality
Very, very clean ship. Shopping on board was limited.


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