Costa Atlantica

Costa Atlantica Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Sail Date: April 01, 2010
Ship: Costa Atlantica
Cabin Type: Suite
Traveled As: Family (young children)
Reviewed: 7 years ago
It was a very clean ship - people constantly were washing the deck / windows / etc.

The restaurant, however, was very disorganized. Service there was substandard, although the food was acceptable. Breakfast and lunch had particularly poor restaurant service - slow, large numbers of mistakes, difficulty getting coffee or utensils. Dinner service was slow and confused -- courses were rarely served to the whole table at the same time.

The buffet was pretty good with fewer service issues, although we saw several other guests treated rudely by some of the staff.

The cabin service was excellent. The room was kept very clean, and the staff was very professional.

Food and Dining

3 out of 5
Restaurant service was sub-par, although the buffets were more organized.

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Cabins stewards were excellent, but restaurant staffing was poor. They said yes to everything but often didn't take any action.

Ship Quality

5 out of 5
Very, very clean ship. Shopping on board was limited.

Cabin / Stateroom

5 out of 5
Service was good, and the room was kept very clean.

Pros: extremely clean

Cons: restaurant service

Recommends Costa Atlantica? Yes!

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