First bad experience on Princess

Coral Princess Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
6 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 30, 2016
Ship: Coral Princess
Cabin Type: Inside
Cabin Number: C224
Traveled As: Couple
Reviewed: 1 year ago

Coral Princess was renovated just before this cruise. Many problems occured during our cruise. First day, pools and jacuzzi were still empty, a big deception. First night, no hot water in the cabin. Second night, no cold water in the cabin. We had technical issues so we reached Cozumel 12 hours later than suppose so we haven't been to Honduras. In Costa Maya,due to strong winds, we couldn't dock. Anytime dining room staff were so unorganized, we had to wait every evening even if there was a lot of tables avalaible. Princess gave us  a good compensation but still, they should have test everything before the first voyage. As Elite members with Princess, we know that their standards are normally very high but for new customers on Princess, I'm sure they'll never cruise with this company again.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
We were upgraded to outside obstructed view wich was nice.
5 out of 5
1 out of 5
Didn't go because of technicals issues of the ship. A big deception because we booked this cruise for this place.
1 out of 5
Didn't go because of strong winds
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