Coral Princess Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
3

3 out of 5

First bad experience on Princess

Sail Date: January 30, 2016

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Inside

Coral Princess was renovated just before this cruise. Many problems occured during our cruise. First day, pools and jacuzzi were still empty, a big deception. First night, no hot water in the cabin. Second night, no cold water in the cabin. We had technical issues so we reached Cozumel 12 hours later than suppose so we haven't been to Honduras. In Costa Maya,due to strong winds, we couldn't dock. Anytime dining room staff were so unorganized, we had to wait every evening even if there was a lot of tables avalaible. Princess gave us  a good compensation but still, they should have test everything before the first voyage. As Elite members with Princess, we know that their standards are normally very high but for new customers on Princess, I'm sure they'll never cruise with this company again.

Cabin / Stateroom
We were upgraded to outside obstructed view wich was nice.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Been only in Cozumel
Onboard Activities
Children's Programs N/A
Entertainment
Service and Staff
Food and Dining
Ft. Lauderdale (Port Everglades), Florida
Cozumel, Mexico
Coxen Hole, Roatan, Bay Islands, Honduras
Didn't go because of technicals issues of the ship. A big deception because we booked this cruise for this place.
Costa Maya (Mahahual), Mexico
Didn't go because of strong winds


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