First bad experience on Princess

Coral Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

3 out of 5
Verified Review
Coral Princess

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 30, 2016

Ship: Coral Princess

Cabin type: Inside

Cabin number: C224

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Coral Princess was renovated just before this cruise. Many problems occured during our cruise. First day, pools and jacuzzi were still empty, a big deception. First night, no hot water in the cabin. Second night, no cold water in the cabin. We had technical issues so we reached Cozumel 12 hours later than suppose so we haven't been to Honduras. In Costa Maya,due to strong winds, we couldn't dock. Anytime dining room staff were so unorganized, we had to wait every evening even if there was a lot of tables avalaible. Princess gave us  a good compensation but still, they should have test everything before the first voyage. As Elite members with Princess, we know that their standards are normally very high but for new customers on Princess, I'm sure they'll never cruise with this company again.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
We were upgraded to outside obstructed view wich was nice.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Cozumel, Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5
Didn't go because of technicals issues of the ship. A big deception because we booked this cruise for this place.

Costa Maya (Mahahual), Mexico

1 out of 5
Didn't go because of strong winds
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