First Celebrity cruise that didn’t earn five stars

Celebrity Summit Cruise Review

Cruises: 7+ cruises
Reviews: 12
Helpful Votes: 162

Overall rating:

4.2 out of 5
Celebrity Summit

5 Night Western Caribbean (Miami Roundtrip)

Sail date: November 14, 2022

Ship: Celebrity Summit

Cabin type: Balcony

Cabin number: 8148

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The staff shortage has finally affected Celebrity. Slow service in the dining room and a lack of activities left us a little disappointed this time around. It was still a great vacation, and the ship and staff are amazing. But it was just short of perfect and I guess we’ve come to expect nothing less from Celebrity.

Embarkation

5 out of 5
From the parking lot to the ship was ten minutes.

Ship experiences

Food and Dining

4 out of 5
Food was sometimes good, sometimes disappointing. Service in main dining room was so slow the first two nights, we went to the buffet and the sushi place instead. Normally, we eat all our meals in the MDR but not this time.

Onboard Activities

3 out of 5
This is where Celebrity was a real letdown. They had some trivia and other short activities, but there were large parts of the day and night that had nothing going on other than sales pitches.

Entertainment

3 out of 5
Some stage shows, but nothing that we really enjoyed. The individual performers were talented, but much of the entertainment was geared towards a much older demographic. I knew that going in, but it was much more noticeable and much less fun this time.

Service and Staff

5 out of 5
Staff are always friendly and helpful. They work so hard to make everyone’s vacation perfect.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Concierge cabin, great location. Cabin was beautiful and clean.

Disembarkation

5 out of 5
We carried our own luggage off the ship and it took about ten minutes from the “go” announcement to be off the ship and in the car.
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3 Comments

javawoody    1 year ago

Thanks for sharing your experience

AuntPinkie    1 year ago

Sorry you were disappointed. Glad you still enjoyed your cruise.

Gwbigdog    1 year ago

Thanks for sharing your cruise with us

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