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Terrible experience

Celebrity Silhouette Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

1.7 out of 5
Verified Review
Celebrity Silhouette

4 Night Key West & Bahamas (Ft. Lauderdale Roundtrip)

Sail date: November 16, 2023

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 6238

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

WOULD NOT RECOMMEND. RECEIVE BETTER CUSTOMER SERVICE WITH A SMILE ON ROYAL. EXPECTED A LOT MORE ON THIS ONE. HUGE DISAPPOINTMENT.

Embarkation

1 out of 5
No customer service, no help to the elderly.

Ship experiences

Food and Dining

1 out of 5
Dinners were terrible, food was cold and meat hard, over cooked.

Onboard Activities

1 out of 5
no music around pool area at least, people had to start singing in order for them to play something.

Entertainment

1 out of 5
3 activities the rest all shopping.

Service and Staff

1 out of 5

Ship Quality

3 out of 5
Walking to the elevators there would always be glass and drinks. Did not like the layout, felt tight and small.

Cabin / Stateroom

1 out of 5
our room was not clean, the bathroom smelled like urine, the shower had mold, the mini fridge was full of open waters and soda, garbage cans were dirty.

Ship tip

Do not travel on this ship unless you are 85-100 years old. I travelled with my mom thats 63 and she did not like it.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5
ugly and terrible customer service.
Thumbs Up

Key West, Florida

5 out of 5
BEAUTIFUL PORT, NO EXCURSION
Thumbs Up

Nassau, Bahamas

1 out of 5
TERRIBLE.
Thumbs Up

Disembarkation

3 out of 5
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Other reviews of this sailing

denied
Nice ship with great entertainment