Terrible experience

Celebrity Silhouette Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

1.7 out of 5
Verified Review
Celebrity Silhouette

4 Night Key West & Bahamas (Ft. Lauderdale Roundtrip)

Sail date: November 16, 2023

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 6238

Traveled as: Singles/Friends

Reviewed: 11 months ago

Review summary

WOULD NOT RECOMMEND. RECEIVE BETTER CUSTOMER SERVICE WITH A SMILE ON ROYAL. EXPECTED A LOT MORE ON THIS ONE. HUGE DISAPPOINTMENT.

Embarkation

1 out of 5
No customer service, no help to the elderly.

Ship experiences

Food and Dining

1 out of 5
Dinners were terrible, food was cold and meat hard, over cooked.

Onboard Activities

1 out of 5
no music around pool area at least, people had to start singing in order for them to play something.

Entertainment

1 out of 5
3 activities the rest all shopping.

Service and Staff

1 out of 5

Ship Quality

3 out of 5
Walking to the elevators there would always be glass and drinks. Did not like the layout, felt tight and small.

Cabin / Stateroom

1 out of 5
our room was not clean, the bathroom smelled like urine, the shower had mold, the mini fridge was full of open waters and soda, garbage cans were dirty.

Ship tip

Do not travel on this ship unless you are 85-100 years old. I travelled with my mom thats 63 and she did not like it.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5
ugly and terrible customer service.

Key West, Florida

5 out of 5
BEAUTIFUL PORT, NO EXCURSION

Nassau, Bahamas

1 out of 5

Disembarkation

3 out of 5
Was this review helpful? 15

6 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

Wharrison     11 months ago

🤡🤡🤡

willwork4cruz     11 months ago

I think I know why your Mom did not enjoy the cruise.

Gwbigdog     11 months ago

Oops sorry 😞 thanks

cruising2004     11 months ago

Sorry this cruise was a disappointment.

Shh813     11 months ago

I can’t believe this is a review about Celebrity. Fake review is what I think. Celebrity is 5 stars in everything.

Other reviews of this sailing