problem with embarkation and disembarkation and Celebrity canceled Bermuda port. Celebrity should have contacted Bermuda before placing on the ports of call.

Celebrity Silhouette Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 31

Overall rating:

4.1 out of 5
Verified Review
Celebrity Silhouette

14 Night Transatlantic (Southampton To Miami)

Sail date: October 20, 2022

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 7167

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Bermuda was canceled. Had to be retested($200) for covid to board. Disembarkation was a disaster.

Embarkation

1 out of 5
terrible. I was told twice by celebrity that the home covid test would be sufficient to board. It was NOT and we had to be retested for $100.00 per person. Talking other passengers, once on board, they were able to board with the home covid test. It all depended on the agent you got when trying to board. Not consistent with policy.

Ship experiences

Food and Dining

5 out of 5
large variety of food.

Onboard Activities

5 out of 5
lots of activities and trivia galore

Entertainment

3 out of 5
Jayne Curry was the best entertainment I have ever seen. She was on stage three times. Did not go to the other shows.

Service and Staff

5 out of 5
very good and vincent at the dinner table was outstanding.

Ship Quality

3 out of 5
Could not walk around the outside of the ship. Deck five was one way and had to turned around to the other end. Deck 14 was a small circle to walk around. Eight times around for one mile.

Cabin / Stateroom

5 out of 5
Very nice but no light on the veranda.

Ports of call

Southampton (London), England Did not visit port

Took bus right from london to port of southampton.

Lisbon, Portugal

5 out of 5
Took bus tour of Lisbon.

Tenerife, Canary Islands

3 out of 5
Took cab around the city.

Funchal, Madeira

3 out of 5
took catamaran(from an outside vendor) and back to ship.

Miami, Florida Did not visit port

Left ship and right to the airport.

Disembarkation

1 out of 5
WE were told by celebrity everyone had to disembark by 8:30am. When we arrived at port, customs would NOT let anyone leave the ship. Finally customs started letting people off the ship around 9:30am by small groups. We decided by 10:30 to just walk off the ship. Get our luggage and get to the airport. Our flight was 12:20pm and we arrived at airport at 11:45pm. Angels delayed our flight and we were able to board. No other explanation.
Was this review helpful? 31

5 Comments

connectr    2 years ago

Thanks for the review. And delighted that Jayne Curry is back. Have seen her twice and she was wonderful both times.

byhisgrace    2 years ago

Thanks for your review

Gwbigdog    2 years ago

Thanks for sharing your cruise

AuntPinkie    2 years ago

Appreciate your feedback. Happy you made your flight home. Glad you mostly enjoyed your cruise.

WhippetMum    2 years ago

Thanks for your feedback

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