Holiday Disappointment

Item: Celebrity Silhouette
Rating: 3.2
Author: mybeemer

Celebrity Silhouette Cruise Review to Caribbean - Southern

mybeemer

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 133

Overall rating:

3.2 out of 5

Verified Review

11 Night Southern Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 24, 2021

Ship: Celebrity Silhouette

Cabin type: Suite

Cabin number: 1112

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This cruise was a Holiday Cruise that we paid top dollar in a suite! The boat was only at 40% occupancy and the service was terrible!

Embarkation

3 out of 5

Not Service Focus, Not typical Celebrity Cruise

Ship experiences

Food and Dining

3 out of 5

We were in a suite and ended up eating at the specialty restaurants every night because the suite restaurant was a TOTAL disappointment!

Onboard Activities

2 out of 5

Not memorable for the cost of a holiday cruise

Entertainment

2 out of 5

Just not great!

Service and Staff

2 out of 5

We were in a suite, didn't see our butler for first 5 days of cruise! Staff at Suite restaurant was terrible! Zero service oriented staff on this boat.

Ship Quality

5 out of 5

Just fine

Cabin / Stateroom

3 out of 5

For a Celebrity Suite, this suite was not the size we are used to on other Celebrity boats.

Ports of call

Willemstad, Curacao

2 out of 5

This port is not worth getting off the boat, everything is still closed due to covid.

Thumbs Up 0

Oranjestad, Aruba

5 out of 5

This port is good for the beach

Thumbs Up 0

Kralendijk, Bonaire

4 out of 5

This port has nothing to do, but going to the beach or sail is great!

Thumbs Up 0

Disembarkation

5 out of 5

Easy to get off the boat, no issues

9 Comments

Plantesm 2 years ago

We just sailed on this ship Feb 4-14 and we gave it a 5 ⭐️ Service was great and so was the dining.

Thumbs Up 0

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izrgreen 2 years ago

Sorry you were not thrilled with your accommodation.

Thumbs Up 0

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javawoody 2 years ago

Appreciate the update

Thumbs Up 0

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

Thumbs Up 0

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Gwbigdog 2 years ago

Patience during covid

Thumbs Up 1

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wcasey34 2 years ago

Wow! So sorry to hear you had a bad time. We’re on a Caribbean cruise right now on the same line and boat. Even with Covid I would rate everything fantastic! 5 stars except Entertainment. We guessed more limited choices in that area, so entertainment 3 stars. Great experience so far!

Thumbs Up 5

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cruising2004 2 years ago

Sorry you were disappointed in your cruise. Hopefully your next cruise will be an improvement.

Thumbs Up 1

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CruzeFan 2 years ago

Thanks for the review. Cruising during Covid requires patience, flexibility and lowered expectations. Things are not the same as before Covid and may never be exactly the same again.

Thumbs Up 2

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daisydoozy 2 years ago

So sorry you didn't get your money's worth. We cancelled our first Celebrity cruise for April 2022 because it was quite expensive and we were worried about getting a sub par experience. Let's hope things improve soon.🙏🤞

Thumbs Up 1

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