Worst service yet

Celebrity Silhouette Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 19

Overall rating:

3.9 out of 5
Celebrity Silhouette

9 Night Southern Caribbean (Fort Lauderdale To Miami)

Sail date: November 22, 2019

Ship: Celebrity Silhouette

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Good cruise minus the subpar service in dining and sushi. Make up staff were not eagerly attending to customers. Spa crew were amazing.

Embarkation

4 out of 5
Normal

Ship experiences

Food and Dining

3 out of 5
Main dining horrible, sushi on 5 horrible had to get up and leave do to sloooow service in both of these along. Lapetit, lawn club, murano great. Bar service was extremely rude and slow.

Onboard Activities

3 out of 5
Bocce ball has new smaller non official balls.

Entertainment

4 out of 5
Pool band was good when they would play. Other night Time music good

Service and Staff

3 out of 5
Fair at best. Don’t ask for vitamin water they always say they are out. Had to go and find head of cafe to have him get us some. He had to go below every time and bring us 4 at a time because the others were to lazy to stock it anywhere

Ship Quality

4 out of 5
Fine

Cabin / Stateroom

4 out of 5

Ship tip

Don’t expect staff to be very friendly.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5
Just parked

Oranjestad, Aruba

5 out of 5
Live aruba

Willemstad, Curacao

5 out of 5

Kralendijk, Bonaire

4 out of 5
Don’t take the salt mine tour slow and boring with lousy beach

George Town, Grand Cayman

5 out of 5

Miami, Florida

5 out of 5
Why did we end up back in Miami. At least we were told and given a$100 once. Others were less fortunate

Disembarkation

5 out of 5
Fastest ever
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