Worst service yet

Item: Celebrity Silhouette
Rating: 3.9
Author: cruisenfam

Celebrity Silhouette Cruise Review to Caribbean - Southern

cruisenfam

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 30

Overall rating:

3.9 out of 5

9 Night Southern Caribbean (Fort Lauderdale To Miami)

Sail date: November 22, 2019

Ship: Celebrity Silhouette

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

Good cruise minus the subpar service in dining and sushi. Make up staff were not eagerly attending to customers. Spa crew were amazing.

Embarkation

4 out of 5

Normal

Ship experiences

Food and Dining

3 out of 5

Main dining horrible, sushi on 5 horrible had to get up and leave do to sloooow service in both of these along. Lapetit, lawn club, murano great. Bar service was extremely rude and slow.

Onboard Activities

3 out of 5

Bocce ball has new smaller non official balls.

Entertainment

4 out of 5

Pool band was good when they would play. Other night Time music good

Service and Staff

3 out of 5

Fair at best. Don’t ask for vitamin water they always say they are out. Had to go and find head of cafe to have him get us some. He had to go below every time and bring us 4 at a time because the others were to lazy to stock it anywhere

Ship Quality

4 out of 5

Fine

Cabin / Stateroom

4 out of 5

Ship tip

Don’t expect staff to be very friendly.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Just parked

Thumbs Up 0

Oranjestad, Aruba

5 out of 5

Live aruba

Thumbs Up 0

Willemstad, Curacao

5 out of 5

Live

Thumbs Up 0

Kralendijk, Bonaire

4 out of 5

Don’t take the salt mine tour slow and boring with lousy beach

Thumbs Up 0

George Town, Grand Cayman

5 out of 5

Love

Thumbs Up 0

Miami, Florida

5 out of 5

Why did we end up back in Miami. At least we were told and given a$100 once. Others were less fortunate

Thumbs Up 0

Disembarkation

5 out of 5

Fastest ever

3 Comments

chicpeach 4 years ago

Lawn Club Grill definitely the way to go on Silhouette. Agree on the MDR, we actually gave up on it and would eat dinner in the buffet. Not crowded. Bigger selection. It was for the best.

Thumbs Up 0

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cemccrary3 4 years ago

We were on the same cruise, but had no issues. Did not try Sushi on 5. Spent a lot of time at Martini Bar and it was always excellent. Sorry you had a bad experience, but we have always had great times on Celebrity.

Thumbs Up 0

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Cruiserike0322 4 years ago

Glad you enjoyed it

Thumbs Up 0

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Other reviews of this sailing

The Destinations were great

Very nice cruise

A wonderful cruise to the Southern Carribean ABC Islands.