Celebrity super rocks the seas

Celebrity Silhouette Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

5 out of 5
Verified Review
Celebrity Silhouette

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 08, 2018

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 1054

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Cruising with Celebrity is a definite and resounding YES on our list of future travels. Thanks for all the hard work and grand smiles we encountered this time around.

Embarkation

5 out of 5
Smooth and brief

Ship experiences

Food and Dining

5 out of 5
Everything was delicious everywhere on ship.

Tuscan Grille

5 out of 5

Loved everything about this place except the gnocchi dish was quite lame, tasteless and a failed representation of what it should be.

Bistro on Five

5 out of 5

Loved the food, the service and ambiance - wow!

AquaSpa Cafe

5 out of 5

Loved the healthy fare and juice bar - LOVED it DAILY!

Oceanview Cafe and Bar

5 out of 5

delicious DAILY

Cafe al Bacio and Gelateria

5 out of 5

Loved the serving plate, cups and saucers - too bad they aren't for sale! Would add a lovely souvenir to our home.

Onboard Activities

5 out of 5
We mainly enjoyed our stateroom, the library, decks and walking around daily checking everything out as well as attended a few shows/entertainment venues.

Pool

5 out of 5

very enjoyable as there were many different places to sit or lounge whether outside or inside pool

Entertainment

5 out of 5

Celebrity Central

5 out of 5

great relaxing music and plenty of seating

Ensemble Lounge

5 out of 5

great relaxing music and plenty of seating

Service and Staff

5 out of 5
The only problem we encountered was at the Aqua Bar station. Even though we loved the Aqua Bar station daily, one service member, Katia (Russian gal), missed stocking her station according to nut milk supply needed 2 out of 3 times when we were served by her. The first time she served us she completely overlooked telling us that she was out of Almond milk and proceeded to use another milk (not on menu per item ordered). She failed to notify the other client who ordered the same drink! This is unacceptable and even though we excused her error judgement the first time, the second time when she was ill-stocked not having any almond milk in order to make our drink, she excused herself for nearly 10 min in order to fetch it somewhere else. Again, unacceptable on both counts as she proved to be ill-equipped to "run the show" ill-prepared. Our wish is that she is spoken to about this and that her training reinforces the IMPORTANCE OF BEING PREPARED FOR HER JOB.

Ship Quality

5 out of 5
Fabulous, spacious, intriguing and versatile venues pleasing to the eyes and experience.

Cabin / Stateroom

5 out of 5
We have absolutely joyous remarks about our stateroom. The mini fridge stopped working about 2 days before arriving back to home port and we notified a few service members about it to make sure it got taken care of for the next guests.

Ship tip

Prepare for a sweet journey on this majestic vessel. We realized during our debarkation while patiently standing in line for customs in Ft. Lauderdale that we could have avoided the 35-40 min wait completely by staying on ship for a few hours instead (or until asked to leave ship). Lines are never fun and this is a huge tip we wish someone would have told us ... possibly our Concierge!?!

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Boarded and de-board - that's it!

San Juan, Puerto Rico

5 out of 5
Wonderful land and sea tour.

Charlotte Amalie, St. Thomas

5 out of 5
Warm welcome at gate. Snorkeling and beach tour was super nice.

Philipsburg, St. Maarten

5 out of 5
Loved the jeep tour with Diana.

Disembarkation

4 out of 5
Finally met our concierge, Javier, for a moment upon leaving ship as he was directing folks off the ship. Since day one after reading over all our literature left in our room, we anticipated Javier to introduce himself as he was appointed as our VIP contact in caring for our comfort and joy during our trip. A bit disappointed we never got to meet him and after our trip we read he would have been instrumental in keying us in to various benefits we failed to experience. Bummer! As a suggestion, if Celebrity Concierge staff have too many guests to tend to and meet, then either appoint more Concierge reps to tend to a more manageable guest list or organize a group meeting at start of trip so guests can get informed and get questions answered pertaining to their benefit package. Again, this was a true bummer (could have had laundry done onboard - dang! we missed out!)
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