Silhouette
Celebrity Silhouette Cruise Review to Caribbean - Western
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: December 14, 2014
Ship: Celebrity Silhouette
Cabin type: Balcony
Cabin number: 8248
Traveled as: Couple
Reviewed: 9 years ago
Review summary
Embarkation at Ft. Lauderdale was hectic but efficient - ship was beautiful = Christmas decorations very nice - as soon as I got on board requested valet service for luggage upon disembarkation - dining room we had table for two =- never again -= you are pushed up to another table for two so this becomes table for two or four or six - went two nights at the dining room - long waits because they are handling large tables first - gave up and did the buffet rest of the trip. Entertainment at the theater was great for two nights = rest of the time a bore with the same singers and dancers doing the same routines - did the two specialty shows and bypassed the so called "Broadway Extravagances"" have seen these routines over and over again. Port at Haiti was very small but very beautiful - Grand Cayman required a tender - that was ok - Jamaica and Cozumel ok - then we came to the disembarkation - waited for my tags for valet service - never came - went down to Guest Services and was told thatySouthwest had denied the service - who knows for what reason - suggested maybe because of senior fare - or whatever - so had to get luggage tags and face the Ft. Lauderdale airport for flight home - airport was a nightmare - lines were outside the building and down the sidewalk - juggling two large suitcases - husband in wheelchair - jackets - tickets - and whatever else - just could not handle this - we are two seniors in our late eighties so this is a problem - finally got desperate and went inside with my luggage and just went up to a man in a red shirt and told him he had to please help me with the boarding passes and getting myself and husband to the gate - he was wonderful - took care of us with the paperwork and got someone to get a wheelchair to take us up to security and thru to the gate. This airport for the amount of cruise ships that come in is way too small -= and I learned that three more cruise ships are due for next year - it is a nightmare now with two more it will become something else. I recommend that if anyone is taking the Silhouette and need help at Guest Services to ask for Abigail - she is a credit to this company and knows her job and will do anything to resolve your problem---- we were fortunate that we met many wonderful people on this cruise - have taken about seven others and as far as the people on the cruise this one was the best. We had balcony 8248 - no complaints as far as the room goes - buffet was good - great variety - dining room not for me and spoke to others who said they did it once or twice and ended up at the buffet in the evening. Haiti as I said was very small - but just a beautiful little port - not much there - few buildings - very small beach - but from what I heard from others beautiful snorkeling.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Dont't wait for the day before disembarkation to find out if you are going to valet service - apparently the airlines that participate in this have the option of denying any that they want to.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
George Town, Grand Cayman Did not visit port
Labadee (Cruise Line Private Island) Did not visit port
1 Comment
glomarrone 9 years ago
I can understand that it was not the ship's fault that your airline did not accept the valet service offered by the ship. Celebrity by now should have known that ahead of time. They should have told you this upfront and not just to let it go without notifying you. Just to not send the luggage tags to you was poor public relations. What did make me happy was to read that you are still able to cruise at your age. Thanks for sharing. Gloria