Relaxing, Amazing and Wonderful!!

Celebrity Silhouette Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 74

Overall rating:

5 out of 5
Verified Review
Celebrity Silhouette

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 23, 2014

Ship: Celebrity Silhouette

Cabin type: Balcony

Cabin number: 1205

Traveled as: Couple

Reviewed: 10 years ago

Review summary

The cruise was wonderful! We like to relax on vacation and we were able to do just that! There were activities every minute of the day if that's what you wanted to do but if not, you could just enjoy the ship and the crew. The crew was very friendly and treated you like you were family. The specialty dining rooms were Outstanding (Food quality, Service, Ambiance)!!

 

The crew greeted you and seemed genuinely interested in helping you with anything you needed or wanted. Requests were taken care of quickly and with a smile. The Buffet was great and the staff was always around willing to get you anything (food or drinks!!). In other cruise lines, we've experienced the bar staff not really being interested in us once they find out we have a soda card...Not Here!! They still treated me wonderfully, as if I had a $50 tip I was going to give them! :)

 

We have been cruising since 1987 and have noticed the changes in the cruise lines (The cabin attendants being responsible for more cabins and not getting paid any more, dining room waiters responsible for more tables and people getting upset because they can't get their food quickly(Carnival) & other cut backs in a lot of areas except the pockets of the CEO's). That is why we decided to try Celebrity...We are SOOO happy we did!! Customer Service is important to us and they were EXCELLENT in customer service, the shows and the Specialty Dining!! We found the cruise line we were looking for! Celebrity...if you continue to keep the "bar" at such a high level...you'll have us as customers for life!!

Ship experiences

Food and Dining

5 out of 5
Only ate at Specialty Dining rooms because of their Ultimate Dining package - Fantastic!

Onboard Activities

5 out of 5
Great activities, different venues!

Entertainment

5 out of 5
Show Dancers were really dancing! Great singing!

Children's Programs

Didn't use

Service and Staff

5 out of 5
The best Staff we have come accross in 20 years!!!

Ship Quality

5 out of 5
Excellent - Awesome ambiance

Cabin / Stateroom

5 out of 5
Clean, Comfortable, Cozy

Ship tip

Go to Bistro On Five for the Banana and Nutella Crepe. It is out of this world!!! If you like Eggs Benedict - They make them fresh in the buffet! If you go to Qzine: ask for Yelena - Awesome Server! If you go to Tuscan Grille: Ask for Jesse James - He'll make your evening!! :)

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
Drop your luggage off and then park the car!

Cozumel, Mexico

5 out of 5
Josefina's Cocina Con Alma - Amazing experience - Search in Facebook! Authentic Mexican Cooking class!

George Town, Grand Cayman Did not visit port

Didn't get off the ship

Falmouth, Jamaica Did not visit port

Didn't get off the ship

Labadee (Cruise Line Private Island)

5 out of 5
Great time even with a rough seas (it was hard to dock) - Haitians were great - we purchased items from their "stores"
Was this review helpful? 73

1 Comment

glomarrone    9 years ago

Good to know that you received great customer service on Celebrity.  I guess that you will stick with this cruise line in the future.  Thanks for posting your wonderful review.  It was quite detailed.  Gloria

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