Customer Service

Celebrity Reflection Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

4.5 out of 5
Verified Review
Celebrity Reflection

6 Night Bimini Grand Cayman & Mexico (Ft. Lauderdale Roundtrip)

Sail date: February 25, 2024

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 1090

Traveled as: Large Group

Reviewed: 2 months ago

Review summary

We loved the customer service! 5 Star. Bimini was just OK for a stop. Cozumel has some good tequila. The entertainment was very good on the ship. We will go again and again on Celebrity!

Embarkation

5 out of 5
Fast, Friendly, Easy

Ship experiences

Food and Dining

5 out of 5
The customer service was amazing and friendly.

Onboard Activities

5 out of 5
Pools, Bars, Fitness Center, Specialty Restaurants. Marano was amazing good!

Entertainment

4 out of 5
Some nights were really good entertainment. Some nights not so much. The Muffin girl was a hoot and so friendly she was better than some of the stage shows. Great time !

Children's Programs

No Children

Service and Staff

5 out of 5
Everyone was 5 star friendly. EVERYONE!!

Ship Quality

4 out of 5
Love Celebrity, We were midship and loved our location to everything. Clean ship and an amazing Theatre ! It is time for an update/refit for this ship. Still nice.

Cabin / Stateroom

5 out of 5
The beds were comfortable mostly. Lots of vibration in our room at times. good size bathroom.

Ship tip

Get a room in the mid ship area. Eat in the specialty restaurants at least 3 times.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

4 out of 5

Bimini, Bahamas

4 out of 5

Disembarkation

5 out of 5
Fast, Easy, Quick.
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