Just Ok

Celebrity Reflection Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

3.6 out of 5
Verified Review
Celebrity Reflection

6 Night Bahamas Grand Cayman & Mexico (Ft. Lauderdale Roundtrip)

Sail date: December 17, 2023

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: GTY

Traveled as: Couple

Reviewed: 11 months ago

Review summary

Would really like it if the Solarium pool was warmed just a little bit, this goes for the entire Royal Caribbean/Celebrity fleet. Maybe the crew just get a kick watching to passengers grimace when they first try to enter the water.

Embarkation

3 out of 5
Too Slow

Ship experiences

Food and Dining

4 out of 5
French Onion Soup, the cheese on top becomes, one big inedible lump when served cold. We are not fans of the Jamaican taste in almost all the dinner dishes.

Onboard Activities

3 out of 5
Many of the features,(tv, incline etc) not working on many of the machines. Weight scale not working. Bring your on bottle of water, seems the two water jugs are always out of water. Room was very hot, couldn't finish work out on on occasion.

Entertainment

3 out of 5
Same group of performers almost every night. No big production stage shows.

Children's Programs

Older adults, no children

Service and Staff

5 out of 5
Service personnel were great.

Ship Quality

4 out of 5
Seems there's a lot of under used or unused spaces. Ship was very clean

Cabin / Stateroom

3 out of 5
Bathroom basin faucet leaks on to the counter top. The plastic door retain that keeps the closed on left hand side wardrobe door was broken/ inop. Mesh on balcony lounges was very worn. Beds where hard/thin,maybe due to age. Room was very clean, great service.

Ship tip

If you like flavored coffee creamers, bring your own.

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

George Town, Grand Cayman Did not visit port

Cozumel, Mexico

4 out of 5
It's fun place to walk around.

Nassau, Bahamas

3 out of 5
Sales people outside of shops are annoying, (as always) this also keeps us from going into these shops

Disembarkation

2 out of 5
When we got to the point of luggage pickup, we found our brand-new four-wheel spinner bag broken, (I believe the ships crew bring the luggage to this point and not the port contractors. I sent an email to Jennifer Morales but have not gotten any type of reply.

Traveler Photos

Broken luggage
Was this review helpful? 23

7 Comments

Ruby13     11 months ago

Thank you for sharing your experience

Gwbigdog     11 months ago

Oops sorry 😞 thanks

javawoody     11 months ago

Appreciate your comments

AuntPinkie     11 months ago

Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

cruising2004     11 months ago

Sorry this cruise was not up to par.

karlgrgurich     11 months ago

Agree. I’m not sure why pools aren’t warmed!! Broken luggage…well…..we peeked into the elevator area where the luggage was stored for disembarkation once….piled in a big heap….so no wonder!! Likely thrown in there. We always do the walk off with our luggage. Hate putting it out the night before, and then trying to find it.

Niavlys     11 months ago

Not a happy camper...

Other reviews of this sailing