Concierge Class NOT worth the Extra Money

Celebrity Reflection Cruise Review to Caribbean

duffell

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 7

Helpful Votes: 112

Overall rating:

3.1 out of 5

10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 10, 2020

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 1682

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Concierge Class NOT worth the Extra Money. The daily in room canopies were a waiste for our palate / taste - again looked GREAT, but lacking in appealing taste. Never saw the concierge agent at her desk when we were in need of something - she did have stated hours - they just did not line up with our support needs. We received daily recorded messages for her which added no significant value to our stay beyond what we received from our room steward.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Beautiful to look at, not so great on taste, but definitely better than RCL's food.

Onboard Activities

2 out of 5

More adult oriented activities (such as: painting, arts & crafts, drawing, cooking) are needed.

Entertainment

3 out of 5

Service and Staff

4 out of 5

We experienced a mid trip room steward change. The first was great, the second just appeared to be mopping up the end of the cruise (last 4 days of 10) for management. Kind, but not really interested in establishing report with the guests.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Conierge upgrade cost not worth the money. Never saw the concierge agent at her desk when we were in need of something - she did have stated hours. We received daily recorded messages for her which added no significant value to our stay beyond what we received from our room steward. The daily in room canopies were a waiste for our palate / taste - again looked GREAT, but lacking in appealing taste.

Ship tip

Do NOT Spend Money on a CONCIERGE Class room

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Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

Bridgetown, Barbados

3 out of 5

Castries, St. Lucia

3 out of 5

Basseterre, St. Kitts

3 out of 5

Philipsburg, St. Maarten

3 out of 5

Disembarkation

3 out of 5

5 Comments

Frogboo95 4 years ago

Hmmm.

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Travelgirl27 4 years ago

Oh and not sure about the Reflection and the refurb...for some reason (your pics) show Equinox and that was what I was talking about in the previous post.

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Travelgirl27 4 years ago

That is sad, especially since it just went through a refurb. We had a similar experience on the Summit (also recently refurbed) in November and also tried the concierge class for the first time and found it to be a waste. Celebrity seems to be slipping in my opinion. Our ship was quite dirty and I am not even at the freak level with that.

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cruisereckoning 4 years ago

Thank you

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portofrome 4 years ago

Thanks for your review

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Other reviews of this sailing

Clean and comfortable ship

Awesome Cruise, Ship and Great Staff