Relaxing itinerary and ports that meet the appeal of the majority of passengers. Food was good, not exceptional, but mainly, I felt that I was being pushed to pay for so many items at rates so much higher than other cruise lines. Never thought I would be asked to pay so much for internet, alcohol pushed at all meals, even in the buffet area, and even to the point of pay on demand movies.
Embarkation
4 out of 5
warm in terminal but they processed guests quickly...much confusions as to what lines you should be in
Ship experiences
Food and Dining
3 out of 5
beautiful décor in main dining room. food was presented well but not all staff friendly or attentive to needs, clearing dirty dishes, etc. same in buffet. many tables with dirty dishes and not very many smiles. great selection for those with dietary restrictions
Onboard Activities
4 out of 5
art auctions - too repetitive on offering the same pieces of art but still enjoyable. jewelry auctions and seminars were interesting and done with fun and efficiency
Entertainment
5 out of 5
only experienced hearing Charlotte and she was fabulous. in-room…. horrible selection of TV with shows repeating within 7 days and very few free movies which is hard on a 14 day transatlantic cruise.
Children's Programs
no children
Service and Staff
3 out of 5
loved my room steward and many of the staff were nice but there was an overall feeling of unhappiness from the staff I experienced. Amazing to me how many times I was greeted with a scowl, cut in front of, etc
Ship Quality
4 out of 5
very clean. Did not like the stateroom doors opening out into the hall. much of the art and décor I did not like - maybe too contemporary - but I believe well thought out.
Cabin / Stateroom
4 out of 5
very clean and size was as expected. Comfort was there but did not like the doors opening out, the TV interactive part did not work
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