Worst Cruise that we have ever taken

Celebrity Millennium Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
11 Night Hawaii Northbound (Honolulu To Vancouver)
Sail Date: April 15, 2016
Ship: Celebrity Millennium
Cabin Type: Balcony
Cabin Number: 6073
Traveled As: Couple
Reviewed: 1 year ago

we didn't know that the ship was going into dry dock when we reached vancouver so it was a surprise to us after boarding. The food in the dining room was below average at the best; I didn't recognize the prime rib as it should be as it looked like and tasted like cardboard. The entertainment got better  on the sea days but lacked variety.

Ship really needed the retrofit as it appeared old and broken. Cabin crew was excellent though and tried to make our cruise better than it was. they couldn't deal with the lack of air conditioning/heat in the cabin and it took several days to get it fixed. Many other passengers just had to suffer through.

 

This was our 16th cruise, first on Celebrity and probably our last. Time to go back to the proven cruise lines that we have enjoyed in the past.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5
not a lot happening on the ship.

Entertainment

3 out of 5
it started off good and got worse until the sea days. Some entertainers were excellent; others not so good and we always like our entertainment.

Children's Programs

3 out of 5
didn't see many children on the ship and cannot comment not he available programs

Service and Staff

1 out of 5
our cabin stewards were excellent. the Guest services and Excursion staff should take lessons from them in dealing with passengers and solving issues.

Ship Quality

1 out of 5
the ship was in desperate need of the retrofit. Water backing up in our cabin bathroom from another deck and couldn't be fixed. rust everywhere including in the cabin. worn beds.

Cabin / Stateroom

1 out of 5
cabin stewards were excellent. The cabin was cleaned well everyday and they were there to meet all our needs with the limited resources at their disposal.

Ship Tip

Try as other ship as we were told by many past Celebrity guests. They said that they would be trying other cruise lines after this experience.

5 out of 5
5 out of 5
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