what we observed was...the ship & its staff were not fully prepared for the newly solsticized voyage
Ship experiences
Food and Dining
5 out of 5
music in Blu (choice & volume) was the only unfavorable aspect of our dining experiences, confirmed by many other passengers
Entertainment
5 out of 5
select entertainment -- Full Tilt & all cooking/baking demonstrations--chef Bruno : ) were superb!!!
Service and Staff
3 out of 5
part of the crew seemed to have the 'solstice' mind set, the rest of them not so much, this was confirmed by part of your managing staff
Ship Quality
1 out of 5
- layout of ship was chopped-up, no flow or continuity
- some decks weren't available/accessible at times -- still under construction/maintenance
- wooden lounge chairs (no padding) in solarium extremely uncomfortable!
- cleanliness of ship inside & out was sub-par
- decks, esp. around pools were extremely slippery
- many doors did not latch appropriately, i.e. bathrooms (both stateroom & public)
Cabin / Stateroom
1 out of 5
- holes in the sheets & pillowcases
- stains on sheets & pillowcases
- new aqua class staterooms, again, in our opinion were unprepared (bottled water, tea, pillow menu, etc. was not initiated by attendant)
Pros: being out to sea; panama transit & the Blu w/ all its staff
Cons: the un-preparedness of staff & condition of ship
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