Nice ship, bad service

Item: Celebrity Millennium
Rating: 3
Author: MarkP7

Celebrity Millennium Cruise Review to Caribbean - Western

MarkP7

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 20, 2012

Ship: Celebrity Millennium

Cabin type: Balcony

Traveled as: Couple

Reviewed: 12 years ago

Review summary

The boarding was quick, the room was amazing, very large. The ship was clean, the pools were clean. The ship seems to be under staffed

Ship experiences

Food and Dining

3 out of 5

I was spoiled on Princess ships, the buffet does not compare. The dinner was good. If this was my first cruise, I would rate this different. Once you get excellent service, its expected always. We will be going back to Princess.

Entertainment

1 out of 5

No night pool parties, even for Mardi-Gra. The place was dead when the sun went down. They had a see how we prepare food gathering. Most people on vacation arent interested in such things.

Service and Staff

1 out of 5

Hard to get a glass of water, let alone a glass of wine. Not enough staff on board and most couldnt understand a English. Usually bringing the wrong thing.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Room size was excellent, room was clean, fresh flowers, champagne in the room.

Pros: excellent room

Cons: The ship staff couldnt understand English, Service was slow, no energy

Recommends Celebrity Millennium? No.

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Other reviews of this sailing

Big dissapointment!

A bit disappointed

Mediocre at best.