Nice ship, bad service

Celebrity Millennium Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
5 Night Western Caribbean (Miami Roundtrip)
Sail Date: February 20, 2012
Ship: Celebrity Millennium
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago
The boarding was quick, the room was amazing, very large. The ship was clean, the pools were clean. The ship seems to be under staffed

Food and Dining

3 out of 5
I was spoiled on Princess ships, the buffet does not compare. The dinner was good. If this was my first cruise, I would rate this different. Once you get excellent service, its expected always. We will be going back to Princess.


1 out of 5
No night pool parties, even for Mardi-Gra. The place was dead when the sun went down. They had a see how we prepare food gathering. Most people on vacation arent interested in such things.

Service and Staff

1 out of 5
Hard to get a glass of water, let alone a glass of wine. Not enough staff on board and most couldnt understand a English. Usually bringing the wrong thing.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Room size was excellent, room was clean, fresh flowers, champagne in the room.

Pros: excellent room

Cons: The ship staff couldnt understand English, Service was slow, no energy

Recommends Celebrity Millennium? No.

Was this review helpful? 5

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