an excellent cruise

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 2

Review summary

I was given a suite that should not be called a suite. There was no whirlpool, and the bed was not presentable.It was sagging at different places. On the first day they placed wood plancs to try and straighten the bed.We slept on that and then I told them that they should change my room ,upgrade or downgrade.. On the second day they finally found another mattress and they took the old one out.Therefore the rest of the trip was excellent. I was looking for my onboard credit and they never received the notice from the travel agent. They also mentionned that there was a promotion which was never offered to me but taken by my travel agent.Also everyone at my table were in SKY suites and they all had the gratuities offered at no cost in the price. I was charged $150.00. In conclusion the trip was excellent but the travel agency is not to be recommended . Fern Mantha

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: the dining and the entrertainment

Cons: the travel agent not giving me the promotions and onboard credit that I should have gotten and the room was not what was explained to me.The bed was the worse you could get but after compaining they changed the mattress. The mattress was sagging at least 5-6 inches at different places and the first

Recommends Celebrity Millennium? Yes!

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