Thanks to the Captains Club, we had priority embarkation, which was terrific. We had a nice balcony cabin, but hard mattress. The stateroom attendants and dinner wait staff were excellent, although I agree with "Disappointed" about the fact that we waited a long time between courses at dinner. Unfortunately for us, smokers and children ruled this ship and none of the crew did anything to enforce the rules against smoking in certain areas or to encourage parents to keep their children well-behaved. I yelled at more wild kids than any parent on that ship (and we don't have kids). Don't cruise this ship in the summer - we had 600 kids on board. The ship had good musical groups and nice shops, although the website advertised a Donna Karan shop which has not been there for some time - a disappointment. The Park West Art auctions were great. We attended a cooking demonstration as well. The Spa was very nice and the indoor saltwater pool was heavenly. I did resent the way the spa staff tried to push their products on everyone, especially after overpaying for a massage. Dining choices included healthy fare in the spa for breakfast and lunch, which was much less crowded. We ordered room service several times via interactive TV and had to call to follow up, after waiting a long time. The TV selections were minimal and movies were so-so. The one good station had bad reception much of the time. The Captain's Club champagne and caviar reception was enjoyable.Shore excursions were nearly the same at every port ("Ultimate Caribbean" itinerary) and overpriced. Shopping was best in St. Thomas and St. Maarten. We could have done without Barbados and St. Kitts. Ship staff gave us contradictory information about customs, which led to confusion for several passengers. Disembarkation was a nightmare, completely disorganized and put a damper on the end of the trip (Captain's Club didn't really help us there).I would definitely take a Celebrity cruise again if it was a non-smoking ship.
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