Terrible - 2600 guests 600 children
Celebrity Infinity Cruise Review to South America
Ship: Celebrity Infinity
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
Review SummaryCelebrity advertises their cruises as Luxury cruises and no where in any of their ads do they show children. This ship unlike Royal Caribbean\, where there are MANY play areas for children\, has only one small play area for about 40 children. We had another 560 that had no place to play. The only rule the ship had was that children under the age of 18 are not allowed in the bars after 1:00 am. There was not one place that adults could have a drink in a quiet area on this ship. The ship was understaffed for the number of guests and the problems that were created. There were always line ups at guest relations due to all the problems on the ship. This is our 13th cruise and the last with Celebrity until they can guarantee a quality cruise - we spent over $10\,000 in cruise\, flights\, and hotel for this trip. We have 6 future cruises which we are now cancelling due to this most recent experience. The problem with this cruise resulted from Celebrity Head Office being financially greedy at this time off year\, increasing the cost of the cruise and overselling it - every possible bunk bead must have been sold. Last January we sailed on Celebrity Summit for two weeks\, and after one week we extended it another week - because it was the best cruise we had ever been on. On the Summit there was never a line up at guest services - contrary on the Infinity it was 12 people long sometimes.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Getting off in Buenos Aires after 14 days on a crowded boat
Cons: This cruise was purposely oversold by Celebrity - this ship is advertised as 2070 passengers and we had 2600 of which 600 were children.