Excellent Customer Service, Average Ship, Average Food
Celebrity Equinox Cruise Review to Caribbean - Western
7 Night Western Caribbean (Miami Roundtrip)
Sail date: March 24, 2018
Ship: Celebrity Equinox
Cabin type: Oceanview
Cabin number: 9153
Traveled as: Couple
Reviewed: 6 years ago
Review summary
#1. The servers, staff, and all employees were extremely nice to us. This was a plus. #2. The food in the main dining room was simply outstanding. This was a plus. #3. The food in the main buffet, Oceanview Café, was average at best. #4. There were limited television stations. After a few days of HGTV, Food Network, and Travel Channel repeated shows, we were going to lose our minds. This was the same with our last Celebrity Cruise. Worse than that fact: The number of channels devoted to non-stop hawking of expensive jewelry, watches, and cruise ship services. MAKE IT STOP. This has gotten ridiculous. We get it. You need to make more money. But this has gotten out of hand, which includes the handouts for the ports of call that only list expensive jewelry stores. But to see this on television night and day, when there are so few channels, got to be too much. #5. The on-demand movie selection was horrible. I mean seriously. There are passengers who stay in their cabins. You need more than a selection of eight movies for adults to choose from for a seven day cruise. The free movies were the worst. And then we were supposed to pay $14.98 for movies which are now long past prime? #6. Café al Bacio is the ONLY coffee shop on the ship. Why? Do you not understand how America is hooked on Starbucks coffee and coffee drinks? The coffee drinks were okay but there needs to be more of a selection. #7. Throughout the cruise there were raffle tickets given for every $100 spent at the gift shops and expensive jewelry stores. There was no indication given what the prize or prizes might be, just the fact you had to be present on the last night of the cruise. So people were whipped into a frenzy thinking there would be great prizes, spending a lot of money to get entries. Then on the last night of the cruise the drawing was held in the most expensive jewelry store. The prize: One winner takes all prize valued at $500, worth of Celebrity logo junk. What a complete joke. #8. We saw a couple of good shows, such as Topper and Life, which were like Broadway productions. But for the most part, the on-board entertainment left a lot to be desired. #9. We had a cabin with a Veranda, which was fairly decent – except for the quality of the mattress and bedding.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Throughout the cruise there were raffle tickets given for every $100 spent at the gift shops and expensive jewelry stores. There was no indication given what the prize or prizes might be, just the fact you had to be present on the last night of the cruise. So people were whipped into a frenzy thinking there would be great prizes, spending a lot of money to get entries. Then on the last night of the cruise the drawing was held in the most expensive jewelry store. The prize: One winner takes all prize valued at $500, worth of Celebrity logo junk. What a complete joke.