Exceptional Service

Celebrity Equinox Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 31

Overall rating:

4.2 out of 5
Verified Review
Celebrity Equinox

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 17, 2018

Ship: Celebrity Equinox

Cabin type: Oceanview

Cabin number: 7104

Traveled as: Singles/Friends

Reviewed: 3 years ago

Review summary

The ship was lovely. The service was superb. Relaxing. Felt pampered. Would have stayed another 5 days! Would definitely travel with Celebrity and this ship again. Second trip with them and they again satisfied my expectations.

Embarkation

5 out of 5
Very well organized. No delays. Efficient management of the entire process.

Ship experiences

Food and Dining

5 out of 5
Food was exceptionally prepared, beautifully presented. Abundantly available with modest but appropriate portion sizes in the elegant dining room. Maitre De was very cordial and made exceptional effort to meet our requests and assure our satisfaction. Buffets were clean, well stocked, and service was extremely attentive to individual needs.

Onboard Activities

3 out of 5
I found activities to be very limited. Not a lot caught my interest or attention. The spa was lovely but costly.

Entertainment

4 out of 5
The band was very very good as were those who replicated the Jersey Boys. Dancers were professional. Did care much for the acrobats; too repetitious. Comedians were just ok. But I was never bored and enjoyed the evenings out.Jazz Duo in the Ensemble Lounge was particularly good. Evening bands in the Grand Foyer were also worth mentioning.

Service and Staff

5 out of 5
Without exception, every staff member went above and beyond in terms of attentive service. The housekeeper even found a ring I didn't know I had misplaced. Service throughout was impeccable and I was moved to give extra cash gratuities to several personnel. OUTSTANDING!

Ship Quality

5 out of 5
Beautifully maintained. Everything appeared brand new. Very very clean. Worthy of recognition.

Cabin / Stateroom

5 out of 5
Very very clean. Very well maintained. Comfortable, good size. However, the agent should have known that the oceanview was obstructed. It faced the helipad, and hence blocked the view of the open seas. Disappointing.

Ship tip

HIghly recommend it. However, somewhat short on onboard interactive activities.

Ports of call

Miami, Florida Did not visit port

Already very familiar with the area.

San Juan, Puerto Rico

4 out of 5
Took a guided walk through Old SAn Juan. Very pleasant.

Philipsburg, St. Maarten

3 out of 5
No excursion. Been there several times and know that there really isn't much to see, other than the beach. Walked around the port shopping area, which isn't really my thing anyway.

Basseterre, St. Kitts

3 out of 5
Just walked around to stretch my legs. Been there several times. Not much to see as far as I'm concerned.

Disembarkation

5 out of 5
Fast, efficient.
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