First time Cruising on Celebrity

Item: Celebrity Equinox
Rating: 3
Author: S2Blonde

Celebrity Equinox Cruise Review to Caribbean - Southern

S2Blonde

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

3 out of 5

Verified Review

10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 10, 2017

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 1192

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We purchased a Concierge level room and paid extra for what we thought would be an incredible experience and IT WAS NOT!!! I compared our perks to someone with an interior room and we did not have anything special. Oh wait, we had thicker robes. No special room service menu, no special services. This is not a reflection on the staff but how the Cruise line presents the "Concierge Level Rooms." We received a voicemail from a concierge that if we needed anything, we could call her. Our Cabin steward was so nice and most of the staff were very kind. However, if we are comparing to "Princess" and a regular balcony room; it was terrible. The food was just average unless you were paying extra for a specialty restaurant. The storage space in the "Concierge Balcony Room" is terrible. We have cruised with 5 others cruise lines so we have a lot to compare to.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

Storage space is terrible for a Concierge level Balcony Room.

Ship tip

DO NOT PAY EXTRA for a Concierge Level Room. It is a waste of your money!

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Basseterre, St. Kitts

5 out of 5

Bridgetown, Barbados

5 out of 5

Philipsburg, St. Maarten

5 out of 5

6 Comments

socaqueen 7 years ago

We choose Concierge always have a cabin in a great area, the other pluses are nice, we were on ship within 15 minutes of arrival the new lunch was a nice change, flowers fruit bottle of fizz, great contact with the Concierge, we did both Speciality and MDR still my number 1 Cruise Line choice have 3 more booked

Thumbs Up 2

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new2cruisin 7 years ago

It sounds like you may have confused what exactly "Concierge Level" means? Wine, flowers and fruit in the room, evening snacks, embarkation lunch in the dining room, early boarding, and a dedicated concierge to help with any other needs. These alone are all things an interior room does not have....in addition to a beautiful balcony in a desired location! I'd take that ANY day!!

Thumbs Up 5

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willwork4cruz 7 years ago

Did Celebrity promise some benefit with Concierge that you did not receive?

Thumbs Up 0

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ingles 7 years ago

We are booked concierge for April with 2 cruises. Hoping it meets and exceeds our expectations.

Thumbs Up 0

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jaydub80 7 years ago

I thought the food was much better than princess in the main dining room. Concierge has a few extra perks. Ur you're basically paying for a better balcony location.

Thumbs Up 0

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clarkdaw2 7 years ago

Wow, sorry to hear that. Thank you for sharing this wonderful information.

Thumbs Up 0

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