South America cruising

Celebrity Eclipse Cruise Review to South America

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 17

Overall rating:

4.1 out of 5
Celebrity Eclipse

15 Night Chile & Argentina (Santiago To Buenos Aires)

Sail date: December 06, 2019

Ship: Celebrity Eclipse

Cabin type: Balcony

Cabin number: 8211

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Great cruise. Great weather. Ship was very clean. Great cruise director on this cruise and it made a huge difference. The captain wasn't very visible. He attended the usual Capt. Club activities. Cancelled the Inside Access tour. Many other cruises I've been on the capt. and staff had Q&A's which I found enjoyable.

Embarkation

4 out of 5
Went early. At check in we were told there was a problem with our key even though we received one. Why didn't they correct it immediately instead of making each check point a hassle? I actually had to get on ship and go to guest services to get the problem remedied.

Ship experiences

Food and Dining

3 out of 5
Buffet food looked alike but with different labels (IE Indian, Chinese, American) Tuscan Grill was great but they need to expand their menu.

Onboard Activities

3 out of 5
We did B2B cruise from LA to Buenos Aires. Different cruise directors on each cruise. Alejandro on the second cruise make a 200% difference in that cruise. More activities, approachable, personable and participated with staff, crew & passengers.

Entertainment

3 out of 5
tended to be redundant

Service and Staff

4 out of 5
room steward & tuscan grill staff were superb. Shore excursion group needed a total redo.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great location on ship. Close to elevator, midship and easy access to ship features (dining, theater, etc.). Iwayan, room steward, did a superb job. Very clean room. We were on board for 31 days and never had an issue. We participated in a Cabin Crawl where passengers shared their cabins. Quite interesting. I'll stick to veranda midship. Concierge & Aqua class isn't worth the money.

Ship tip

Be prepared for different levels of involvement determined by the cruise director on duty. They make such a difference.

Ports of call

San Antonio, Chile

1 out of 5
Due to riots we did not disembark. Ship cancelled all excursions.

Puerto Montt, Chile

4 out of 5

Cruise Chilean Fjords

5 out of 5
We had perfect weather for the entire trip. No rain or fog.

Cruise Strait Of Magellan

5 out of 5
We had perfect weather for the entire trip. No rain or fog.

Punta Arenas, Chile

5 out of 5
Penguins!!! Great experience.

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5
What a wonderous part of the world.

Cruise Cape Horn

5 out of 5
We had perfect weather for the entire trip. No rain or fog.

Puerto Madryn, Argentina

5 out of 5
Penguins!!! Great experience. Best place to observe them but extremely crowded.

Punta Del Este, Uruguay Did not visit port

Port was missed due to medical emergency

Montevideo, Uruguay

5 out of 5
Clean city. would love to go back

Buenos Aires, Argentina

5 out of 5
I was amazed at how beautiful this city was, Very clean, no graffiti. Did see homeless everywhere. We extended our stay in San Telmo, a historic area of the city. Loved it Had to get away from the tourist. San Telmo had the best restaurants, was very quaint and walkable.

Disembarkation

5 out of 5
We left with the first group. Had prearranged transfer to hotel. pretty quick process.
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