....Not as Described....

Celebrity Eclipse Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 57

Overall rating:

3.8 out of 5
Verified Review
Celebrity Eclipse

Hawaii

Sail date: April 29, 2019

Ship: Celebrity Eclipse

Cabin type: Balcony

Cabin number: 7354

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall, “Celebrity” presents a quality that exceeds most of the competition. I will add, that the “Perks” offered usually make the decision to use them, easier.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5
We had received as a “Perk” the Premium Beverage Package, however, when orderering ‘water’, which was supposed to be “Evian”, we received the cheaper TRUE Water, which was given to Classic Beverage Guests. We were also, a little disappointed when ordering a “martini” in any other than the “Martini Bar”, when they were poured into a VERY SMALL Martini Glass.

Onboard Activities

3 out of 5
I have Cruised over 40 times and the last 4, 3 of which were Celebrity. While I love most amenities of the Ship, I am very disappointed that they took the Treadmills, and moved them to the back third row, away from the full windows. As the MOST popular of the equipment, it was surely disappointing that the elliptical had taken over the FRONT window positions, with considerably less people using them and with far less machines, than the treadmills, which were continually occupied. I also tried to use the Persian Garden, just for one day, as even though I wanted a Massage, it was NOT included, even though I would have purchased the Massage. Other High Quality Resorts ALWAYS include the use of their Spa and it’s entire relaxing areas and steam rooms when purchasing a Spa Treatment. The cost for one day, was exorbitant.

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
The Cabin, for the Price, is good. Good Pillows, Good Mattress, Good Towels, Clean and easy to maneuver, given the size. The one thing it needs is a Kuerig Machine for Coffee and Tea in your room. Having to order Room Service every morning is difficult, time consuming and arrives many times, late and cold. Very discouraging, when all you want is a cup of tea or coffee first thing in the morning.

Ship tip

Don’t miss “Q’Sene” for one dinner or..l...the Lawn Club and SUnset Bar. A Fvorite.

Ports of call

Kailua-Kona, Hawaii

5 out of 5

Cruise Kilauea Volcano

3 out of 5

Lahaina, Maui

5 out of 5

Hilo, Hawaii

3 out of 5
Hilo tour for $239.00 “Up in the clouds” was a Tour I would never had taken, had I known it would be 5 hours in the tight van with 12 people crammed in. We ALL complained at the end. There was not adequate explanation describing the Tour. We were so sorry we took it.

Vancouver (Canada Place), British Columbia

4 out of 5

Disembarkation

3 out of 5
LONG and difficult. Should have better communication and allow guests to stay in their cabins longer when they do not get off the ship early.
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2 Comments

Gwbigdog    2 years ago

Thanks for sharing

wgammon1    3 years ago

Glad you had a good cruise. Thanks for the review.

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