Not quite what we were expecting.

Celebrity Eclipse Cruise Review to Caribbean - Western


Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 4
Helpful Votes: 29

Overall Rating:

3.0 out of 5
Verified Review
5 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 13, 2015
Ship: Celebrity Eclipse
Cabin Type: Balcony
Cabin Number: 8228
Traveled As: Couple
Reviewed: 1 year ago

The ship was refurbished in 2015 but the cabin seemed to be very old.  The beds were poor and had a large hump in the middle when put together.  The pillows are old and got very flat and hot during the night.  The entertainment was at the best mediocre.  People got up and left after a few minutes.  (I will say one comedian was funny.)  The sound system in the theater was not much better.   The on shore time was good and shopping was a hassle but it always is in these two ports.  The food was good and they offered a great selection.  The room steward was excellent.  He always had a smile and a great attitude.  Had to leave him an extra tip because if you have prepaid gratuities, he only gets a few dollars each day.  Because the prepay was through a travel agent, I could not get a refund (we never ate in the dinning room so why pay the biggest tip to them).  Over all it was a relaxing vacation and having breakfast on our balcony each day was almost worth the vacation.

Michael did a great job of taking care of our reservations and we will be using many times in the future.

 

Louis Seawell/Jim Green 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The cabin had drawers in the bathroom falling apart. The beds were not much better than a cheap motel and the pillows were very old. I have trouble believing this ship was just refurbished.

Ship Tip

If you have ever cruised on Norwegian, you may be disappointed but give Celebrity a chance.

5 out of 5
3 out of 5
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