Subpar Celebrity Cruise

Celebrity Constellation Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.2 out of 5
Verified Review
Celebrity Constellation

12 Night New Orleans & Western Caribbean (Tampa Roundtrip)

Sail date: February 10, 2024

Ship: Celebrity Constellation

Cabin type: Balcony

Cabin number: 8087

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

Celebrity gave us all future cruise credits as there were several mishaps during the course of the cruise.  Everything from missing mattress / cushion in the sofa, to dilapidated half hung shower curtains, and various subpar service incidents, which were all things we never had previously encountered on the Celebrity Cruise line.  For me it was a reminiscence of some of our Royal Caribbean experiences, which we know they bought the Celebrity line.  We received the future cruise credits and a few other perks while we were at sea.  I'm grateful for the all inclusive vacation and time spent with family & friends, however that cruise was the first time I was ready to get off the ship and return home.  The Constellation itself and much of the service provided on the ship, fell short of what we were accustomed to receiving from Celebrity Cruise Line. 

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5
The Constellation was old and in need of a complete update.

Cabin / Stateroom

2 out of 5
The ship's decor and furnishings are in great need of updating.

Ports of call

New Orleans, Louisiana

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Belize City, Belize

4 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

4 out of 5
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