Celebrity Constellation Cruise Review to Caribbean - Western

Purser

Experience
2-3 cruises

Review
1

Helpful Votes
4

1 out of 5

Horrible Experience

Sail Date: November 23, 2015

Reviewed: 1 year ago

Traveled As: Family w/young children

Room Type: Balcony

We had a horrible experience on the celebrity constellation ship. The customer service was very bad. There was no willingness from staff to help or accomodate requests even though we were cruising with a 7 month old baby. Would not recommend this cruise line to anyone. There are better cruises out there. 

Cabin / Stateroom
When we got on the ship and went to our room, the bathroom smelled very bad. The toilet did not plush well and over was very dirty.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
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