Horrible Experience

Celebrity Constellation Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1.0 out of 5
Verified Review
5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 23, 2015
Ship: Celebrity Constellation
Cabin Type: Balcony
Cabin Number: 9020
Traveled As: Family (young children)
Reviewed: 1 year ago

We had a horrible experience on the celebrity constellation ship. The customer service was very bad. There was no willingness from staff to help or accomodate requests even though we were cruising with a 7 month old baby. Would not recommend this cruise line to anyone. There are better cruises out there. 

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
When we got on the ship and went to our room, the bathroom smelled very bad. The toilet did not plush well and over was very dirty.
5 out of 5
5 out of 5
Was this review helpful? 4

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