Last time on Carnival possibly

Item: Carnival Vista
Rating: 3.8
Author: chicago62

Carnival Vista Cruise Review to Caribbean - Eastern

chicago62

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 30

Overall rating:

3.8 out of 5

Verified Review

6 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: May 12, 2024

Ship: Carnival Vista

Cabin type: Inside

Cabin number: 8343

Traveled as: Family (older children)

Reviewed: 1 month ago

Review summary

The cruise had some bright spots. Our cabin steward Yudi was spectacular. The entertainment was also stellar. Unfortunately too many issues with dining app and tender service made cruise below average.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Food was good , selection poor and the app for reserving time was horrendous. Goes down often and staff has no plans on when it happens. Upper management needs to set up contingency plans so that low level employees aren't bombarded .

Onboard Activities

4 out of 5

Entertainment

5 out of 5

The VIP group was spectacular

Service and Staff

2 out of 5

There was also a major communication issue with tender service. I went to customer service to report and got no satisfaction. Ask for manager and was told none available

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5