Pretty Good Experience

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.8 out of 5
Verified Review
Carnival Vista

6 Night Western Caribbean (Miami Roundtrip)

Sail date: June 24, 2018

Ship: Carnival Vista

Cabin type: Oceanview

Cabin number: 2256

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

This ship is amazing and the staff was great. Customer service desk lines were too long and they somehow deleted my credit card on file was caused a purchase (IMax movie ticket) to be denied on board. I ended up having to go to the customer service desk and wait for over half an hour for the issue to be resolved. The exact same thing happened to my parents who were on board as well and they had to spend over an hour in line to get the problem resolved.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Miami, Florida

5 out of 5

Ocho Rios, Jamaica

3 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

3 out of 5
Was this review helpful? 4

1 Comment

tatum926    6 years ago

I dont like giving CC on board. I do cash and check it every night/day (depending on if my husband goes out late 🍺🍹) i hope it didnt ruin your vacation. Guest service lines can be brutal. Try FTTF next time. I did it once and never waited on a guest service line.

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