This Fun Ship is just OK, the staff needs re-training to learn better customer service

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 76

Overall rating:

3 out of 5
Verified Review
Carnival Vista

6 Night Western Caribbean (Miami Roundtrip)

Sail date: May 28, 2017

Ship: Carnival Vista

Cabin type: Balcony

Cabin number: 6460

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

The pool deck is nice & very entertaining. The rest of the ship has really low ceilings which makes the ship feel dated. 

The dining room staff need re-training. It took forever for dinner. Our assigned table was between 2 work stations & when we asked to be moved, we were told we would have to make that request every night. After making a fuss on day 3, we were moved to a very nice table which was designated for anytime dining. The specialty restaurant Fahrenheit is over-rated. The food was mediocre & had limitations re: how many you could get. The desserts were also mediocre. The cabin steward was OK but, I had to request that our linen be changed. The cruise director, Matt, put the FUN in FUN ship. He would be the only reason to try Carnival. Otherwise, I'll stick to RCCL.  

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The cabin was fine. No complaints

Ports of call

Miami, Florida

3 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

3 out of 5
Was this review helpful? 12

2 Comments

clickernick    7 years ago

Shay,,,You know what ,,, there is absolutely nothing wrong with this ship or Carnival. I would suggest you try another kind of vacation cos cruises clearly ain't your thing!!

coreyhodnett1973    7 years ago

I had a totally different experience. Are you talking about the sheets on your bed? If so, most places don't change sheets unless requested. Do you change your sheets at home everyday? I don't. It would be nice but I have four beds in my house in use and I don't have time for that. I had a great time on this cruise. My dining room staff was great as was my room steward.

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