Good but customer service could be better

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Carnival Vista

6 Night Western Caribbean (Miami Roundtrip)

Sail date: February 05, 2017

Ship: Carnival Vista

Cabin type: Inside

Cabin number: 9323

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

My favorite part was the spa area, the only downside is that it costs to use it. The was a warm chair in there that was the best thing on the ship. I like that there were more food choices on this ship and that they had the same shows that are a fan favorite(game show and love show). I did not get a chance to ride the skyride because it closed due to wind but it looks like it is fun. The only negative thing I have to say is the customer service was not great. There were a few people that were great but other than that, the workers were not very friendly or helpful. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
I liked the room. It was small but big enough to fit 2 people. The shower was amazing. The room was clean. Our person made sure we had new towels and that the room stayed clean.

Ship tip

There is so much to do and see on the ship, so make sure you plan your days well.

Ports of call

Miami, Florida

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5
Was this review helpful? 12

1 Comment

6440707    7 years ago

Sorry but the food was terrible especially on breakfast9 days the same food in the lido buffet

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