Good guest service but bad organization

Carnival Valor Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

2 out of 5
Carnival Valor

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 11, 2016

Ship: Carnival Valor

Cabin type: Balcony

Cabin number: 7365

Traveled as: Couple

Reviewed: 7 years ago

Review summary

There were many last minute changes to the itinerary from Carnival, some which were not told to us till the day we arrived on our cruise. The entire boat was changed from Valor to Liberty which made us lose some of the entertainment and food on the boat we had originally planned for. Port of call dates and times were changed around. We did not leave port till almost 11pm the first night but still had to pay for that whole day even  though boarding didn't start till after 6:00pm. The guest services and house keeping and restaurant servers were all excellent. Carnival itself was disorganized. Will try another cruise line for next cruise before thinking about coming back to Carnival. 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

It was the Ship Liberty.

Ports of call

Port Canaveral, Florida

2 out of 5

Nassau, Bahamas

2 out of 5
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