Older Ship in Need of Updates

Item: Carnival Triumph
Rating: 2
Author: Smith3mexico18

Carnival Triumph Cruise Review to Caribbean - Western

Smith3mexico18

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 16

Overall rating:

2 out of 5

Verified Review

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: July 07, 2018

Ship: Carnival Triumph

Cabin type: Balcony

Cabin number: 8363

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Overall the cruise was okay, but when you pay a few thousand dollars okay is not the way you want to describe your trip. The decor was dated and several areas throughout the ship were in need of updates. The overall service on the Triumph in comparison to other carnival cruises was poor. Staff were not nearly as friendly or helpful on this boat. Cozumel was a great destination, but we would not go back to Progresso. The area was depressing. The hurricanes have destroyed several resorts and there is not much to do. Snorkeling is not an option unless you want to do cave snorkeling, which is 1.5 hours from the port. Since it is on the Gulf of Mexico, the water is not clear and blue like the Caribbean sea. Overall, this is not a trip or ship we would choose again.

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Menus were the same as on all Carnival ships. Not much variety and serving portions were small.

Onboard Activities

2 out of 5

Basketball court for kids was extemely small with a broken basketball rim. The golfing area was very small and worn down. Needed updates. The deck looked like it needed refinished in several spots. Comedy team was good!

Entertainment

1 out of 5

Service and Staff

1 out of 5

Customer service was poor in comparison to other Carnival cruise ships. Dinner service - staff seemed rushed and the wait time was long.

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5