Mixed Feelings
Carnival Triumph Cruise Review to Caribbean - Western
4 Night Western Caribbean (New Orleans Roundtrip)
Sail date: December 01, 2016
Ship: Carnival Triumph
Cabin type: Balcony
Cabin number: 8422
Traveled as: Couple
Reviewed: 7 years ago
Review summary
My wife and I booked a cruise on the Carnival Triumph to celebrate our 10 year anniversary. We enjoyed our cabin, and the entertainment options on the boat and the excursions. However we continually felt disappointed at the constant barrage of upsale services that we encountered. We were charged for soda at dinner, we went to the high tea and had to pay for tea. It cheapened the trip for us to feel that we were constantly on guard. We were given a gift certificate to the spa. When I went to use it I was informed after the fact that I could not use the gift certificate and I had to pay for a service that I would not have consented to if I would have known that beforehand. I would have gladly paid more upfront to avoid being constantly asked to pay for services that should have been included.
However some staff members were excellent. Bograta in guest services comes to mind as being particularly attentive. We also loved our excursion.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be prepared to wait in line for guest services or any desirable dining option.
Ports of call
8 Comments
rgbenning 7 years ago