second trip on Triumph not as good as expected

Carnival Triumph Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Reviews: 17
Helpful Votes: 138

Overall Rating:

3 out of 5
5 Night Western Caribbean (Galveston Roundtrip)
Sail Date: February 01, 2014
Ship: Carnival Triumph
Cabin Type: Inside
Traveled As: Couple
Reviewed: 4 years ago

We decided to go on Triumph a second time to see how it was after "poop cruise" overhaul.  All they did was clean it up and put in more money making revenue(bars).  Our room (interior shows worn areas(ship was built in 1999), some light "egg crate" decors were held in place by DUCT TAPE!!!!

The ends of the reading lites constantly fell off, and the promenade the couches show extreme wear, the plastic was cracking bad.  Our commode had to press the button to flush twice and the seat was loose.  They replaced the whole crew except the cruise director.  The cruise director's staff were rude(been on 5 different ships I know)  The menu boards were worn, they could copy new ones, wait staff were not overly friendly.  I realize all these people were new put on a ship with bad history, but this was not one of our best cruises.  Carnival needs to go to a different port besides Progresso.  That port is boring

On the plus side they got a new captain and he is a good one. He mingles with the guests and doesn't drag tail getting back to port.  He got the ship back to Galveston an hour early and broke the de embarkation record of how fast the ship unloads

Food and Dining

3 out of 5
menu boards needs replaced

Onboard Activities

5 out of 5
showed super bowl all over ship


5 out of 5
shows were great

Children's Programs

5 out of 5

Service and Staff

3 out of 5
cruise director staff rude

Ship Quality

3 out of 5
stuff is showing wear

Cabin / Stateroom

3 out of 5
some things need repair or replaced

Ship Tip

Don't play trivia pursuit as if you show the staff they had a wrong answer, they say they aren't going to change answer no matter what you show & tell them...set in their ways
Need some way to control teen agers...4 a m they were yelling and talking in the halls...sitting on stairs, pushing all elevator only hangs on lido deck not roaming

5 out of 5
1 out of 5
5 out of 5
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