Very disappointed
Carnival Triumph Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: January 28, 2013
Ship: Carnival Triumph
Cabin type: Inside
Cabin number: 204
Traveled as: Couple
Reviewed: 11 years ago
Review summary
Not that anyone from Carnival will ever really read this or even do anything to make the situation right for its long time customer. (me) The ship was crippled, the staff was exhaulsted so they were not their usual friendly fun selves. The food was not up to its usual high quality. The ship was nasty. I have pictures of all over the ship,of broken, dirty mildewed areas. I have pictures of stained/dirty linens that were put in my room to use as clean. We didn't get to go to the Cozumel. We were late for everything. The only messages we heard from the cruise director and captian was I'm sorry to inform you, We appoligize for the inconvience. One time is ok but every day for 5 days is ridiculous. It took me 2 years to save for my vacation. But like I said in the beginning of this comment/review this review is just something Carnival does to make people think that you are really into customer service.It is so obvious to thousands of past guest It's all about making the almighty dollar, screw the customer. Shame on the people at the top of Carnival dynesty. What goes around will come around to all of those responsible. Enjoy your money and the power you have to provide peoples dream vacations and or leave a bad/bitter emotion in there minds and memories forever. JackieShip experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't ever cruise on this broken down crippled ship Triumph, it needs to be dry docked permanetly.
Ports of call
Cozumel, Mexico Did not visit port