Carnival Triumph Cruise Review to Caribbean - Western

Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
9

1 out of 5

Very disappointed

Sail Date: January 28, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Inside

Cabin: 204

Not that anyone from Carnival will ever really read this or even do anything to make the situation right for its long time customer. (me) The ship was crippled, the staff was exhaulsted so they were not their usual friendly fun selves. The food was not up to its usual high quality. The ship was nasty. I have pictures of all over the ship,of broken, dirty mildewed areas. I have pictures of stained/dirty linens that were put in my room to use as clean. We didn't get to go to the Cozumel. We were late for everything. The only messages we heard from the cruise director and captian was I'm sorry to inform you, We appoligize for the inconvience. One time is ok but every day for 5 days is ridiculous. It took me 2 years to save for my vacation. But like I said in the beginning of this comment/review this review is just something Carnival does to make people think that you are really into customer service.It is so obvious to thousands of past guest It's all about making the almighty dollar, screw the customer. Shame on the people at the top of Carnival dynesty. What goes around will come around to all of those responsible. Enjoy your money and the power you have to provide peoples dream vacations and or leave a bad/bitter emotion in there minds and memories forever. Jackie
Ship Quality
Nasty, broken and unacceptable
Food and Dining
Had to send food back 3 times in dinning room and I have never had to do that
Cabin / Stateroom
filthy, mildewed carpet, ceiling and shower.broken trim
Service and Staff
They were exhaulsted
Entertainment
it was ok
Children's Programs
didn't use it
Onboard Activities
ok, but need to add some new stuff, Its all been the same for 10 years
Destinations and Excursions
Didn't get to go to Cuzmel, and Progresso suck big time, shouldn't even stop there
Galveston, Texas
No problem
Progreso (Merida), Mexico
sucks, stop going there
Cozumel, Mexico who knows didn't get to go there

Tip

Don't ever cruise on this broken down crippled ship Triumph, it needs to be dry docked permanetly.



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