Very disappointed

Carnival Triumph Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1 out of 5
Verified Review
Carnival Triumph

5 Night Western Caribbean (Galveston Roundtrip)

Sail Date: January 28, 2013

Ship: Carnival Triumph

Cabin Type: Inside

Cabin Number: 204

Traveled As: Couple

Reviewed: 6 years ago

Review Summary

Not that anyone from Carnival will ever really read this or even do anything to make the situation right for its long time customer. (me) The ship was crippled, the staff was exhaulsted so they were not their usual friendly fun selves. The food was not up to its usual high quality. The ship was nasty. I have pictures of all over the ship,of broken, dirty mildewed areas. I have pictures of stained/dirty linens that were put in my room to use as clean. We didn't get to go to the Cozumel. We were late for everything. The only messages we heard from the cruise director and captian was I'm sorry to inform you, We appoligize for the inconvience. One time is ok but every day for 5 days is ridiculous. It took me 2 years to save for my vacation. But like I said in the beginning of this comment/review this review is just something Carnival does to make people think that you are really into customer service.It is so obvious to thousands of past guest It's all about making the almighty dollar, screw the customer. Shame on the people at the top of Carnival dynesty. What goes around will come around to all of those responsible. Enjoy your money and the power you have to provide peoples dream vacations and or leave a bad/bitter emotion in there minds and memories forever. Jackie

Ship Experiences

Food and Dining

1 out of 5
Had to send food back 3 times in dinning room and I have never had to do that

Onboard Activities

3 out of 5
ok, but need to add some new stuff, Its all been the same for 10 years


3 out of 5
it was ok

Children's Programs

3 out of 5
didn't use it

Service and Staff

3 out of 5
They were exhaulsted

Ship Quality

1 out of 5
Nasty, broken and unacceptable

Cabin / Stateroom

1 out of 5
filthy, mildewed carpet, ceiling and shower.broken trim

Ship Tip

Don't ever cruise on this broken down crippled ship Triumph, it needs to be dry docked permanetly.

Ports Of Call

Galveston, Texas

5 out of 5
No problem

Progreso (Merida), Mexico

1 out of 5
sucks, stop going there

Cozumel, Mexico Did not visit port

who knows didn't get to go there
Was this review helpful? 9

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